To-Go Order Fulfillment & Customer Service Pro

Food Lion; Columbus (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion is seeking a friendly, customer-focused associate to provide fast, accurate service and help maintain a clean, welcoming store environment. You will greet customers, assist with online orders, and handle transactions while following Food Lion policies.

The role emphasizes teamwork, learning multiple tasks, and meeting age requirements as applicable. Training will cover CBTs and store procedures, with emphasis on safety and customer satisfaction.

Qualifications

• High school graduate or equivalent preferred.
• Good interpersonal, communication and customer service skills.
• Desire to work in a team environment.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements, when applicable, to perform specific job functions.

Responsibilities

• Greet customers and provide friendly service while using the customer’s name when possible.
• Assist in fulfilling online orders and in-store tasks.
• Operate cash register, scan items, bag and handle transactions efficiently.
• Follow store policies and maintain cleanliness and safety standards.
• Notify QA of cleaning issues or maintenance as needed.
• Perform all other duties as assigned.

Skills

Customer service

Teamwork

Communication

Multi-tasking

Education

High school diploma or equivalent

Job description

Food Lion is seeking a friendly, customer-focused associate to provide fast, accurate service and help maintain a clean, welcoming store environment. You will greet customers, assist with online orders, and handle transactions while following Food Lion policies.

The role emphasizes teamwork, learning multiple tasks, and meeting age requirements as applicable. Training will cover CBTs and store procedures, with emphasis on safety and customer satisfaction.