To-Go Fulfillment & Customer Service Associate

Food Lion; Henderson (NC); On-site; USD 27,000 - 38,000; Full time

Job summary

Food Lion is seeking a front-end associate to provide fast, friendly service and support To-Go lead in maintaining customer service standards. You will help maximize sales through attentive service, accurate scanning and bagging, and adherence to store policies.

The role requires ability to assist with To-Go orders, maintain a clean appearance, and work well in a team environment. The position involves standing for extended periods, lifting up to 50 lbs occasionally, and meeting safety

Qualifications

• High school graduate or equivalent preferred.
• Good interpersonal, communication and customer service skills.
• Desire to work in a team environment.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements, when applicable, to perform specific job functions.

Responsibilities

• Greet customers and provide prompt, friendly service while engaging customers.
• Adhere to store policies and participate in training.
• Assist customers with picking up orders and substitute items when requested.
• Operate scanning, bagging, and labeling processes accurately and efficiently.
• Verify IDs for alcoholic beverage purchases and follow store procedures.
• Maintain cleanliness and wear Food Lion uniform with name badge.
• Support To-Go operations and assist in other duties as assigned.

Skills

Customer service

Team player

Multi-tasking

Communication skills

Willingness to learn

Education

High school diploma or equivalent

Job description

Food Lion is seeking a front-end associate to provide fast, friendly service and support To-Go lead in maintaining customer service standards. You will help maximize sales through attentive service, accurate scanning and bagging, and adherence to store policies.

The role requires ability to assist with To-Go orders, maintain a clean appearance, and work well in a team environment. The position involves standing for extended periods, lifting up to 50 lbs occasionally, and meeting safety