To-Go Order Fulfillment Associate

Food Lion; Garner (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion is seeking a Front End Associate to deliver fast, friendly service and assist the To-Go Lead in maintaining Food Lion’s standards. The role focuses on maximizing sales through excellent customer service in a fast-paced store environment.

Responsibilities include greeting customers, processing orders, verifying IDs for alcohol, and supporting order pickup. Must wear the Food Lion uniform and complete CBT training, with potential for growth within the store team.

Qualifications

• High school graduate or equivalent preferred.
• Strong customer service and communication skills.
• Desire to work in a team environment.
• Ability and willingness to learn multiple tasks and technical requirements of the job.

Responsibilities

• Smile and greet each customer, provide prompt, friendly service and engage customers to create a positive shopping experience.
• Exhibit behaviors aligned with Food Lion’s guiding principles, core values, vision, and strategy.
• Ability to shop multiple customer orders using designated tools and equipment.
• Recognize or differentiate between all types of produce carried in the store and varieties.
• Substitute items when requested.
• Scan, bag, and label purchases efficiently and accurately per policy.
• Verify IDs and observe store policies for alcohol sales.
• Assist customers picking up orders.
• Complete Accountability Form end-to-end.
• Be courteous and helpful to other associates.
• Wear Food Lion uniform with name badge and maintain neat appearance.
• Control store expenses through proper use of supplies.
• Adhere to all guidelines, policies and standard practices.
• Observe and correct unsafe conditions; notify QA for issues in To-Go area.
• Complete CBT and Training Aid courses and perform other duties as assigned.

Skills

Customer service

Interpersonal skills

Teamwork

Communication

Age requirement

Job description

Food Lion is seeking a Front End Associate to deliver fast, friendly service and assist the To-Go Lead in maintaining Food Lion’s standards. The role focuses on maximizing sales through excellent customer service in a fast-paced store environment.

Responsibilities include greeting customers, processing orders, verifying IDs for alcohol, and supporting order pickup. Must wear the Food Lion uniform and complete CBT training, with potential for growth within the store team.