To-Go Hospitality Specialist | Flexible Scheduling & Growth

Firebirds Wood Fired Grill; Miamisburg (OH); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Flexible schedules

Competitive hourly wage

Advancement opportunities

Training & development

Medical benefits & PTO

Meal discounts & contests

Job summary

Firebirds Wood Fired Grill in Miamisburg, OH is seeking a To-Go Specialist to ensure every off-premise order receives the same care and hospitality as dine-in. You will greet guests, review orders, process payments, and coordinate pickup with a friendly, professional approach.

The role emphasizes accurate order preparation, strong communication, and teamwork with the Front of House. Training and opportunities for advancement accompany a supportive work environment.

Qualifications

• Excellent written and oral communication skills.
• Ability to perform simple mathematical calculations.
• Ability to work on your feet for 8 hours or more a day.
• Ability to bend, kneel, and lift items frequently weighing up to 25 pounds.
• Ability to be patient and have a guest-oriented mindset.
• Ability to maintain positive working relationships with all team members.
• Attention to cleanliness and safety procedures.
• Must have reliable transportation.
• 18+ age requirements for FOH positions.

Responsibilities

• Deliver warm, attentive hospitality with every guest interaction.
• Greet guests promptly and provide a seamless pickup experience.
• Listen carefully and communicate clearly to ensure order accuracy.
• Prepare, review, and confirm orders to ensure they meet guest expectations before pickup.
• Accurately enter orders and process payments using the POS system.
• Maintain a clean, organized, and fully stocked To-Go area.
• Communicate with guests by phone in a professional, friendly manner.
• Resolve order concerns quickly and involve leadership when needed.
• Ensure every guest leaves feeling appreciated and well taken care of.
• Work collaboratively with the Front of House team to support smooth service.

Skills

Communication skills

Math basics

Stand for long hours

Lifts up to 25 lbs

Guest-focused mindset

Teamwork

Cleanliness & safety

Reliable transportation

18+ FOH age

Job description

Firebirds Wood Fired Grill in Miamisburg, OH is seeking a To-Go Specialist to ensure every off-premise order receives the same care and hospitality as dine-in. You will greet guests, review orders, process payments, and coordinate pickup with a friendly, professional approach.

The role emphasizes accurate order preparation, strong communication, and teamwork with the Front of House. Training and opportunities for advancement accompany a supportive work environment.