TMS Technician & Patient Care Specialist

LifeStance Health; New York (NY); On-site; USD 28,000 - 40,000; Full time

Job summary

LifeStance Health in New York, NY seeks a TMS Technician to deliver Transcranial Magnetic Stimulation therapies under physician supervision. The role focuses on direct patient care, administrative tasks, and coordinating appointments in a fast-paced mental health clinic.

Starting at $24.50/hour with quarterly bonus/incentive potential, the position is based at 1501 Broadway #1502, New York, NY 10036. Occasional regional travel may be required to support TMS services.

Qualifications

• Certified Medical Assistant certification preferred.
• Two or more years of related experience within a healthcare setting.
• BLS and CPR certified.
• Proficient in Microsoft Office with exposure to some data management software.
• Experience with operating a medical/mechanical device.
• Strong communication skills and detailed oriented.
• Legally authorized to work in the United States.

Responsibilities

• Engage with patients to discuss Transcranial Magnetic Stimulation (TMS) procedures and ensure understanding.
• Handle TMS-related calls from patients, providing information and assistance.
• Assess eligibility of new patients for TMS and schedule initial consult with the TMS provider.
• Contact patients and answer calls to schedule appointments.
• Address inquiries related to payment and facilitate payment collections.
• Coordinate care with internal and external clinicians.
• Maintain clinic prep and workflow with organized administration.

Skills

Certified Medical Assistant

BLS CPR certified

Communication skills

Data management software

Experience operating a medical device

Microsoft Office

Tools

Microsoft Office

Job description

LifeStance Health in New York, NY seeks a TMS Technician to deliver Transcranial Magnetic Stimulation therapies under physician supervision. The role focuses on direct patient care, administrative tasks, and coordinating appointments in a fast-paced mental health clinic.

Starting at $24.50/hour with quarterly bonus/incentive potential, the position is based at 1501 Broadway #1502, New York, NY 10036. Occasional regional travel may be required to support TMS services.