TMS & Operational Communications Product Leader

EASE LOGISTICS SERVICES LLC; Dublin (OH); On-site; USD 110,000 - 150,000; Full time

Job summary

EASE LOGISTICS SERVICES LLC is seeking an experienced Product Manager, TMS & Operational Communications to own the day-to-day health, configuration, and usability of the McLeod TMS and related platforms at the CMH Dublin terminal. You will shape the product roadmap, measure outcomes, and partner with cross-functional teams to drive adoption and reliability.

Reporting to the VP/Head of Product Foundations, you will translate operations needs into concrete improvements, manage lifecycle and

Qualifications

• 5+ years of experience in transportation operations, product management, business systems, TMS administration, or a related role.

Responsibilities

• Own the product roadmap for McLeod TMS and translate operational needs into improvements.
• Own outcome metrics such as issue volume, resolution time, adoption, and configuration quality.
• Maintain health view of McLeod including defects, issues, licenses, and vendor commitments.
• Own workflow decisions for orders, dispatch, carrier assignment, status management, and billing handoffs.
• Manage releases, adoption tracking, and cross-functional coordination across AMMI, Forge, reporting, and integrations.

Skills

TMS knowledge

Product management

Vendor management

Cross-functional collaboration

Data-driven decisions

Education

Bachelor's degree in business, supply chain, information systems, transportation, or related field

Tools

McLeod TMS

Job description

EASE LOGISTICS SERVICES LLC is seeking an experienced Product Manager, TMS & Operational Communications to own the day-to-day health, configuration, and usability of the McLeod TMS and related platforms at the CMH Dublin terminal. You will shape the product roadmap, measure outcomes, and partner with cross-functional teams to drive adoption and reliability.

Reporting to the VP/Head of Product Foundations, you will translate operations needs into concrete improvements, manage lifecycle and