TMS Product Owner — Ops & Communications

EASE Logistics Services LLC; Washington Township (OH); On-site; USD 110,000 - 150,000; Full time

Job summary

EASE Logistics Services LLC seeks a Product Manager for McLeod TMS and operational communications platforms. You will own the product health, configuration, and adoption, partnering with the VP Head of Product Foundations to balance McLeod configuration with other EASE products.

You will drive metrics on TMS health and user outcomes while guiding release readiness and cross-functional coordination. Responsibilities include defining a living TMS roadmap, managing lifecycle, and ensuring reliable

Qualifications

• Bachelor’s degree in business, supply chain, information systems, transportation, or related field, or equivalent practical experience.
• 5+ years of experience in transportation operations, product management, business systems, TMS administration, or related role.
• Experience owning or supporting a transportation management system in a production environment; McLeod experience strongly preferred.
• Experience translating operational workflows and user needs into system configuration, requirements, or vendor enhancement requests.
• Experience coordinating releases, testing, user communications, training, or adoption for business-critical systems.
• Strong vendor management, issue escalation, and stakeholder coordination skills.

Responsibilities

• Own the product roadmap for McLeod TMS, translating needs into improvements.
• Maintain a living view of TMS capabilities, issues, and roadmap decisions.
• Own outcome metrics and report progress on health, adoption, and business impact.
• Manage TMS workflow, configuration decisions, and user experience improvements.
• Lead release readiness, change management, and adoption tracking.
• Coordinate cross-functional changes with IT Services, Engineering, and Operations.

Skills

TMS workflows

Product management

Stakeholder coordination

Release management

Data-driven decisions

Operational analytics

Process improvement

Vendor relationship management

Education

Bachelor’s degree in business / supply chain / information systems / transportation

Equivalent practical experience

Tools

McLeod TMS

SQL (basic)

Job description

EASE Logistics Services LLC seeks a Product Manager for McLeod TMS and operational communications platforms. You will own the product health, configuration, and adoption, partnering with the VP Head of Product Foundations to balance McLeod configuration with other EASE products.

You will drive metrics on TMS health and user outcomes while guiding release readiness and cross-functional coordination. Responsibilities include defining a living TMS roadmap, managing lifecycle, and ensuring reliable