TMS Administrative Coordinator

Sheppard Pratt; Towson (MD); On-site; USD 29,000 - 43,000; Full time

Job summary

Sheppard Pratt in Towson, MD is seeking a TMS Administrative Coordinator to provide essential administrative support for the Neurostimulation Department’s TMS Services and coordinate insurance-related activities.

You will greet clients, schedule appointments, obtain authorizations, collect demographics, enter data into IDX, and liaise with RN Manager and MD leaders to support treatment planning. This is a full-time on-site role with competitive pay and benefits.

Qualifications

• Bachelor’s Degree from an accredited institution in allied health, science or related field preferred.
• Two years of related work experience.
• Knowledge of psychiatric and medical diagnoses and treatment modalities.
• Strong organizational and time management skills.
• Interpersonal skills to communicate with clinicians and hospital staff.
• Ability to obtain authorizations for TMS treatment with third-party payors.

Responsibilities

• Provides office support by greeting clients, scheduling appointments, and answering incoming phone calls.
• Conducts initial phone evaluations to determine patient appropriateness for TMS consultation with physician.
• Orders and maintains office supplies and equipment.
• Composes and types correspondence and prepares reports as needed.
• Scans supporting documents as needed into electronic medical record (EMR).
• Collects new client demographics and insurance information and enters data into IDX.
• Investigates and verifies client’s primary, secondary, and tertiary insurance coverage for TMS benefits.
• Collaborates with RN Manager and MD leader to complete and send pre-authorizations and/or treatment plans as required by insurance companies.

Skills

Interpersonal skills

Organization skills

Communication

Education

Bachelor’s Degree in allied health or related field

Job description

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following our Accessibility Accomodation for Applicants page.

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• Posted on November 6, 2026

Locations

Showing 1 location

Hospital - Towson
Towson, MD 21204, USA

• On-site
• Hourly Range : $20.95 USD to $31.45 USD
• Administrative
• Full-Time
• Requisition #: TMSAD013361

Description

A TMS Administrative Coordinator provides key administrative support for the TMS Services portion of the Neurostimulation Department, including a wide range of administrative and financial duties. This role serves as a contact and resource for financial and health insurance reimbursement issues, as well as a liaison to Sheppard Pratt physicians and staff.

What to expect

Primary Responsibilities:

• Provides office support by greeting clients, scheduling appointments, and answering incoming phone calls.
• Conducts initial phone evaluations to determine patient appropriateness for TMS consultation with physician.
• Orders and maintains office supplies and equipment.
• Composes and types correspondence and prepares reports as needed.
• Scans supporting documents as needed into electronic medical record (EMR).
• Collects new client demographics and insurance information and enters data into IDX.
• Investigates and verifies client’s primary, secondary, and tertiary insurance coverage for TMS benefits.
• Collaborates with RN Manager and MD leader to complete and send pre-authorizations and/or treatment plans as required by insurance companies. This requires an understanding of a variety of clinical scenarios both psychiatric and medical.

What you'll get from us:

At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:

• A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
• Comprehensive medical, dental and vision benefits for benefit eligible positions
• 403b retirement match
• Generous paid-time-off for benefit eligible positions
• Complimentary Employee Assistance Program (EAP)

Pay range for this position is: $20.95 to $31.45/hr. Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience.

What we need from you:

• Bachelor’s Degree from an accredited institution in allied health, science or related field preferred.
• Two years of related work experience.
• Knowledge of and ability to understand a broad range of psychiatric and medical diagnoses, treatment modalities, and therapeutic services.
• Strong organizational and time management skills.
• Interpersonal skills sufficient to communicate effectively with a variety of clinicians and other hospital staff.
• Interpersonal and negotiation skills to effectively obtain authorizations for TMS treatment with a variety of 3 rd party payors.
• Interpersonal skills to effectively communicate with patients and their families/representatives regarding treatment costs and expected insurance coverage. This requires a great deal of tact and diplomacy.

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Equal Opportunity Employer
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