TMS Technician

Beacon Behavioral Partners; Tampa (FL); On-site; USD 28,000 - 41,000; Full time

Job summary

Beacon Behavioral Partners in Tampa, FL is seeking a detail-oriented Mental Health Spravato/TMS Technician to coordinate and manage Spravato and TMS therapy services for individuals with mental health disorders. The role emphasizes scheduling, intake, insurance verification, and treatment delivery in a patient-centered program.

Responsibilities include collaborating with providers to tailor treatment plans, maintaining records, educating patients on procedures and risks, and ensuring HIPAA

Qualifications

• Healthcare administration, care coordination, or patient advocacy experience.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal skills with patients and providers.
• Knowledge of mental health conditions and TMS therapy (preferred).
• Proficiency in EMR systems and Microsoft Office.
• Ability to maintain confidentiality and HIPAA compliance.
• Compassion and patience to support individuals on their recovery journey.

Responsibilities

• Coordinate Spravato and TMS program: scheduling, intake, insurance verification, and delivery of treatments.
• Serve as the primary contact for patients interested in TMS therapy and guide intake.
• Collaborate with healthcare providers to develop individualized treatment plans.
• Schedule sessions and manage treatment rooms and equipment.
• Verify insurance coverage and obtain pre-authorizations.
• Educate patients on Spravato and TMS procedures, expectations and risks.
• Maintain accurate patient records, including progress notes and consent forms.
• Coordinate with billing to ensure timely processing of charges and payments.
• Monitor patient outcomes and satisfaction; adjust the program as needed.
• Oversee maintenance and calibration of TMS equipment.
• Support TMS technicians and staff involved in therapy delivery.
• Stay informed about Spravato and TMS developments and update protocols.

Skills

Healthcare administration

Patient coordination

EMR systems

HIPAA compliance

Communication skills

Microsoft Office

Tools

EMR software

Microsoft Office Suite

Job description

We are seeking a detail-oriented and compassionate individual to fill the role of Mental Health Spravato/TMS Technician. This position plays a crucial role in coordinating and managing Spravato and Transcranial Magnetic Stimulation (TMS) therapy services for individuals with mental health disorders. The ideal candidate will have strong organizational skills, experience in healthcare administration, and a passion for supporting individuals on their journey to mental wellness.

Responsibilities:

• Coordinate all aspects of the Spravato and TMS therapy program, including scheduling, patient intake, insurance verification, and delivery of treatments.
• Serve as the primary point of contact for patients interested in TMS therapy, providing information, answering questions, and guiding them through the intake process.
• Collaborate with healthcare providers to develop individualized treatment plans for patients based on their clinical needs and goals.
• Schedule Spravato and TMS therapy sessions for patients, ensuring efficient utilization of treatment rooms and equipment.
• Verify insurance coverage and obtain pre-authorizations for Spravato and TMS therapy services.
• Educate patients on the Spravato and TMS procedures, expectations for treatment, and any potential side effects or risks.
• Maintain accurate and up-to-date patient records, including treatment progress notes, assessments, and consent forms.
• Coordinate with billing and finance departments to ensure timely and accurate processing of Spravato and TMS therapy charges and payments.
• Monitor and track patient outcomes and satisfaction with Spravato and TMS therapy, collecting feedback and making adjustments to the program as needed.
• Oversee the maintenance and calibration of TMS equipment, coordinating with technical support as necessary.
• Provide support and guidance to TMS technicians and other staff involved in the delivery of TMS therapy services.
• Stay informed about developments in Spravato and TMS technology and research, incorporating new findings into program protocols and procedures.
• All other duties as assigned

Qualifications:

• Previous experience in healthcare administration, care coordination, or patient advocacy.
• Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities simultaneously.
• Excellent communication and interpersonal skills, with the ability to interact professionally and empathetically with patients and healthcare providers.
• Knowledge of mental health conditions and treatment modalities, particularly on TMS therapy (preferred).
• Proficiency in electronic medical record (EMR) systems and Microsoft Office Suite.
• Ability to maintain confidentiality and adhere to HIPAA regulations.
• Compassion, patience, and a genuine commitment to supporting individuals with mental health challenges on their path to recovery.

Additional Requirements:

• Willingness to work flexible hours, including evenings, to accommodate patient needs.
• Physical ability to stand for extended periods and move about the facility as needed.
• Competitive salary and benefits package.
• Opportunities for professional development and advancement within the organization.
• A supportive and collaborative work environment dedicated to improving the lives of individuals with mental health disorders.