TMC Traffic Controller I Region 9 Dispatch

Kapsch TrafficCom USA; City of Binghamton (NY); On-site; USD 28,000 - 40,000; Full time

Job summary

Kapsch TrafficCom AG is seeking a System Operator I for the Region 9 Transportation Management Center in Binghamton, NY. Responsibilities include monitoring traffic, coordinating incident responses, and ensuring efficient TMC operations. The role requires strong communication skills and familiarity with MS Office.

Training is provided, with promotion to System Operator I after passing a core competency evaluation. The position is on-site in Binghamton with a benefits package.

Qualifications

• Associate degree or higher; OR minimum of 60 college credit hours ( transcripts required ), including courses supporting oral, written, and computer software Knowledge, Skills, and Abilities (KSAs).
• Must possess a valid driver’s license.
• Experience in TMC operations, dispatching with agencies such as Transportation (DOT, trucking, tow, transit, rail).
• Proficiency in MS Office applications and spreadsheets.

Responsibilities

• Monitor traffic conditions and coordinate incident response at the Region 9 TMC.
• Coordinate incident response with partner agencies and field personnel.
• Ensure efficient operation of the Transportation Management Center (TMC).
• Follow procedures and protocols for ITS elements and communications.

Skills

Oral and written communication

Computer/software skills

MS Office

Roadway maps knowledge

Interpersonal skills

Ability to work under stress

Team collaboration

Education

Associate degree or higher

60 college credits

Job description

Kapsch TrafficCom AG is seeking a System Operator I for the Region 9 Transportation Management Center in Binghamton, NY. Responsibilities include monitoring traffic, coordinating incident responses, and ensuring efficient TMC operations. The role requires strong communication skills and familiarity with MS Office.

Training is provided, with promotion to System Operator I after passing a core competency evaluation. The position is on-site in Binghamton with a benefits package.