Title & Salvage Compliance Specialist

Ritchie Bros. Auctioneers, Inc.; Fort Worth (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company, seeks a Title Specialist in the Fort Worth area to secure documents for vehicle title transfers and communicate with customers and owners. You will resolve discrepancies, answer calls, and ensure compliance with state requirements.

The role covers processing insurance and salvage titles, entering data, and maintaining title knowledge across states while supporting internal partners and maintaining data integrity.

Qualifications

• 1-2 years State/National title processing experience.
• 2-3 years previous knowledge in title and salvage title requirements.
• Maintaining customer databases.

Responsibilities

• Review and process documentation for insurance and remarketing customers.
• Process incoming salvage titles from multiple states and set for sale.
• Keep up-to-date on title regulations by learning current title/salvage laws.
• Provide excellent customer service and support by offering solutions and timely responses.
• Handle inquiries via mail, email, telephone and direct contact.
• Enter title information into the IAA operating system.
• Assist with other office functions as needed.

Skills

Customer service

Attention to detail

Communication

Tools

MS Office Suite

Job description

IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company, seeks a Title Specialist in the Fort Worth area to secure documents for vehicle title transfers and communicate with customers and owners. You will resolve discrepancies, answer calls, and ensure compliance with state requirements.

The role covers processing insurance and salvage titles, entering data, and maintaining title knowledge across states while supporting internal partners and maintaining data integrity.