Title Operations Supervisor - People-First Leader in NY

First American; Maine; Remote; USD 64,000 - 86,000; Full time

Benefits offered by this job

401k

Paid time off

Medical benefits

Job summary

First American's Title Operations Supervisor will oversee day-to-day production activities in a Title Operations Center, supervising title production staff across transactions and ensuring on-time, accurate processing. You will act as liaison with internal teams and external partners, driving efficiency and quality.

The role requires a Bachelor's degree, 3–5 years of related experience, plus 2+ years in a leadership capacity.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 3-5 years of directly related experience.
• 2+ years demonstrated experience in a lead or supervisory role.

Responsibilities

• Supervise title production employees in a Title Operations Center.
• Manage staffing, performance reviews, and coaching.
• Drive process improvements for customer service and productivity.
• Coordinate with internal and external partners and monitor metrics.

Skills

Microsoft Excel

Leadership

Communication

Process Improvement

Cross-functional liaison

Education

Bachelor's degree

Tools

TRD

DATATREE

DATATRACE

FAST

Electronic imaging

Job description

First American's Title Operations Supervisor will oversee day-to-day production activities in a Title Operations Center, supervising title production staff across transactions and ensuring on-time, accurate processing. You will act as liaison with internal teams and external partners, driving efficiency and quality.

The role requires a Bachelor's degree, 3–5 years of related experience, plus 2+ years in a leadership capacity.