Title IX Intake & Case Coordination Specialist

Chicago Public Schools; Chicago (IL); On-site; USD 44,000 - 59,000; Full time

Benefits offered by this job

Health insurance

Vision plan

Employee Assistance Program (EAP)

Pension plans / 403(b) and 457(b)

Job summary

Chicago Public Schools is seeking an Intake Specialist to be the first point of contact for allegations reported to the Office of Student Protections and Title IX/EOCO. You will receive reports via phone, mail, email, in-person, and online and determine case classification and assignment to Title IX Coordination Specialists or Student Protection staff.

Qualifications include an Associate or Bachelor’s degree, at least two years of experience in a high-volume setting, and preferred crisis

Qualifications

• Associate or Bachelor’s degree from an accredited college or university, preferred
• A minimum of two (2) years of professional experience in high volume environment, required
• Crisis hotline, crisis/risk assessment, or case management experience, preferred
• Language fluency in both English and Spanish, preferred

Responsibilities

• Triage and process new complaints of sexual misconduct, biased-based harm, or other categories that fall within the scope of the Office of Student Protections, Title IX, and Equal Opportunity Employment Office.
• Document all communications with students, school staff, parents, and other stakeholders.
• Apply knowledge of all sexual misconduct categories, investigation classifications, and definitions as defined by the OSP Procedure Manual.
• Conduct preliminary inquiries to gather additional information prior to case assignment.
• Document all reports in the appropriate recordkeeping system.
• Refer all complaints that are within scope to the appropriate team for follow-up.
• Refer any complaints that are out of scope to the appropriate department or District resource.

Skills

Bilingual English/Spanish

Strong communication

Analytical thinking

Crisis management

Education

Associate/Bachelor’s degree

Job description

Chicago Public Schools is seeking an Intake Specialist to be the first point of contact for allegations reported to the Office of Student Protections and Title IX/EOCO. You will receive reports via phone, mail, email, in-person, and online and determine case classification and assignment to Title IX Coordination Specialists or Student Protection staff.

Qualifications include an Associate or Bachelor’s degree, at least two years of experience in a high-volume setting, and preferred crisis