Title IV-E Eligibility Lead

Public Consulting Group; Columbus (OH); Remote; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical and dental benefits

401k plan

PTO and parental leave

Bereavement leave

Job summary

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. We invite you to join our Human Services team to build stronger communities by delivering responsible and sustainable results for the populations we serve.

As a senior team lead, you will supervise Title IV-E teams, ensure compliance with federal and state policies, and collaborate with clients to

Qualifications

• Ability to prioritize responsibilities for self and others and to delegate tasks.
• Ability to organize and plan work efficiently within set time limits.
• Advanced understanding of and ability to interpret relevant federal and state laws, regulations, and policies.
• Strong verbal and written communication skills in formal and informal settings, including customer service.
• Critical thinking for problem solving and process improvements.
• Detail-oriented.
• Ability to work independently and within a team.
• Demonstrates initiative.
• Comfortable using Microsoft Office applications, including Excel, Word, and Outlook.
• Strong proficiency with Microsoft Excel preferred.

Responsibilities

• Lead team in reviewing Title IV-E cases for compliance with state and federal policies and procedures.
• Manage the Title IV-E eligibility team, including direct supervision of individuals and overall leadership of team activities and outcomes.
• Direct supervision of one or more team members including weekly check-ins; providing training, direction, and feedback; and performance management.
• Ensure team’s compliance with federal and state laws, regulations, and policies.
• Monitor performance measurements for team activities to help ensure that team meets all contractual responsibilities
• Use critical thinking and data analysis tools (e.g., Excel, PowerBI) to respond to DCF and PCG management requests.
• Proactively pursue continuous improvement to increase compliance, value, accuracy, and efficiency of the team’s work.
• Develop and maintain a robust quality assurance process for all activities, data and reports developed for DCF and for PCG management.
• Lead client meetings and trainings in a variety of settings.
• Maintain positive working relationship with the clients, colleagues, and team members.
• Collaborate with PCG staff on other teams, fostering an environment of information sharing and mutual support across teams.
• Maintain up-to-date knowledge of federal and state laws, policies, and procedures related to Title IV-E and share findings with DCF.
• Lead/participate in state and federal audits and reviews.
• Maintain and update Standard Operating Procedures and training materials for team functions.

Skills

Prioritization

Planning

Policy interpretation

Communication

Critical thinking

Detail orientation

Independent work

Initiative

MS Office (Excel)

Excel proficiency

Education

Bachelor’s degree or higher

5+ years supervision experience

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. We invite you to join our Human Services team to build stronger communities by delivering responsible and sustainable results for the populations we serve.

As a senior team lead, you will supervise Title IV-E teams, ensure compliance with federal and state policies, and collaborate with clients to