Title (External) Buffalo Trace Gift Shop, Part-time

Buffalo Trace Distillery; Frankfort (KY); On-site; USD 17,000 - 22,000; Part time

Job summary

Buffalo Trace Distillery is seeking a part-time Gift Shop Associate to help create a welcoming guest experience. You will support daily retail operations, assist visitors with purchases, and maintain an organized shop environment, including VIP visits and events as needed.

The schedule is 24–30 hours per week, with availability on evenings, weekdays, and two weekends per month. Previous customer service or retail experience is preferred; the role requires a high school diploma or GED and the

Qualifications

• High school diploma or GED equivalent.
• Available to work 24-30 hours a week including evenings, weekdays, and 2 weekends a month minimum.

Responsibilities

• Provide friendly, professional customer service to visitors and internal guests.
• Process retail transactions accurately and efficiently using point-of-sale systems.
• Maintain gift shop appearance by stocking merchandise and ensuring displays remain clean and visually appealing.
• Assist with visitor inquiries, recommendations, and overall guest experience support.
• Support VIP guest visits and special events as needed.

Skills

Customer service

Retail experience

Hospitality

Tourism knowledge

Cash handling

Education

High school diploma or GED

Job description

Job Description/Responsibilities

Join our team as a Gift Shop Associate and help create a welcoming, memorable experience for every guest who visits. In this role, you’ll support daily retail operations, assist visitors with questions and purchases, and help maintain an organized and visually appealing shop environment. You’ll also have opportunities to support VIP guest experiences and contribute to an exceptional visitor experience overall.

Schedule: Part-time working 24-30 hours a week

What You’ll Do

• Provide friendly, professional customer service to visitors and internal guests.
• Process retail transactions accurately and efficiently using point-of-sale systems.
• Maintain gift shop appearance by stocking merchandise and ensuring displays remain clean and visually appealing.
• Assist with visitor inquiries, recommendations, and overall guest experience support.
• Support VIP guest visits and special events as needed.

Qualifications/Requirements

Required:

• High school diploma or GED equivalent.
• Available to work 24-30 hours a week including evenings, weekdays, and 2 weekends a month minimum

Preferred:

• Experience in customer service, retail, hospitality, or tourism environments.

Physical Requirements

• Ability to lift and move up to 25 pounds.