Buffalo Trace Gift Shop, Part-time

Sazerac; Frankfort (KY); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Time Off

Job summary

Sazerac is seeking a Gift Shop Associate to help create a welcoming, memorable experience for every guest who visits. You will support daily retail operations, assist visitors with questions and purchases, and help maintain an organized, visually appealing shop environment.

Opportunities exist to support VIP guest experiences and contribute to an exceptional visitor experience. In this role, you’ll provide friendly service, process transactions with POS systems, stock displays, and assist with

Qualifications

• High school diploma or GED required.
• Experience in customer service, retail, hospitality, or tourism environments preferred.
• Physical ability to lift and move up to 25 pounds.

Responsibilities

• Provide friendly, professional customer service to visitors and internal guests.
• Process retail transactions accurately and efficiently using point-of-sale systems.
• Maintain gift shop appearance by stocking merchandise and ensuring displays remain clean and visually appealing.
• Assist with visitor inquiries, recommendations, and overall guest experience support.
• Support VIP guest visits and special events as needed.

Skills

Customer service

Cash handling

Education

High school diploma or GED

Job description

Sazerac Company Overview

Build your career at Sazerac! With almost 400 years of rich history, Sazerac Company has thrived as an independent, American family-owned company with operations in the United States and around the world. Since the 2000s, Sazerac has averaged double digit growth every year! Sazerac Company produces and markets the most award-winning bourbons and whiskeys in the world, including Buffalo Trace, Pappy Van Winkle, Eagle Rare, Blanton’s, Traveller, and Sazerac Rye. Additionally, Sazerac owns many popular brands across a range of spirits, including Fireball, Svedka, Wheatley, BuzzBallz, Southern Comfort, Seagram’s V.O., Myers’s, Goldschläger, Parrot Bay, 99 Brand, and Platinum Vodka.

We’re proud of our award‑winning culture and distilleries. Our Louisville office has been named one of the “Best Places to Work in Kentucky” four times, and our Buffalo Trace Distillery has earned the title of “world’s most award‑winning distillery” through the dedication of our craftsmen for well over 200 years. Whether you’re a recent graduate or an experienced professional, Sazerac provides extraordinary opportunities for growth with competitive salaries and benefits in an exciting, entrepreneurial industry.

Job Description/Responsibilities

Join our team as a Gift Shop Associate and help create a welcoming, memorable experience for every guest who visits. In this role, you’ll support daily retail operations, assist visitors with questions and purchases, and help maintain an organized and visually appealing shop environment. You’ll also have opportunities to support VIP guest experiences and contribute to an exceptional visitor experience overall.

What You’ll Do

• Provide friendly, professional customer service to visitors and internal guests.
• Process retail transactions accurately and efficiently using point‑of‑sale systems.
• Maintain gift shop appearance by stocking merchandise and ensuring displays remain clean and visually appealing.
• Assist with visitor inquiries, recommendations, and overall guest experience support.
• Support VIP guest visits and special events as needed.

Qualifications/Requirements

Required:

• High school diploma or GED equivalent.

Preferred:

• Experience in customer service, retail, hospitality, or tourism environments.

Physical Requirements

• Ability to lift and move up to 25 pounds.

Culture and Benefits

Sazerac offers a comprehensive compensation and benefits package that includes medical, dental, vision, 401K, paid time off, and more. These benefits may vary depending on location and work type. Learn more about how we support our employees here.

Sazerac is committed to equality of opportunity without regard to race, color, religion, national or ethnic origin, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other legally protected status.