Title & Escrow Operations Manager (Contract-to-Hire)

nextSource; Seattle (WA); On-site; USD 41,000 - 47,000; Full time

Benefits offered by this job

Healthcare Benefits including Medical,

Voluntary STD & LTD

401(k) Retirement Planning

Discount Program

Job summary

nextSource is seeking a seasoned office administrator to support the Operations Director for Title & Escrow Operations in a busy title and escrow office in Dallas, TX. You will manage daily office functions, support title and escrow staff, coordinate operations, assist with compliance and accounting, and ensure excellent service to customers, lenders, real estate professionals, and internal stakeholders.

The ideal candidate brings 5+ years in office management or related fields, with experience

Qualifications

• 5+ years in office management, administration, title, escrow, or real estate/mortgage.
• Prior experience in a title company, escrow office, real estate brokerage, mortgage company, or law office
• Demonstrated experience supporting transaction-based operations
• Supervisory or team leadership experience preferred
• Experience with accounts payable, accounts receivable, payroll support, or bookkeeping

Responsibilities

• Maintain daily office operations to ensure an efficient, professional environment
• Manage office supplies, equipment, technology resources, and inventory
• Coordinate office maintenance, vendor relationships, building management, and service providers
• Assist with budgeting, expense management, and cost-control initiatives
• Support documentation of operational processes and workflow improvements
• Maintain office security procedures, access controls, and emergency preparedness records
• Assist leadership with branch operations, administrative oversight, and special projects
• Provide administrative support to title officers, escrow officers, underwriters, and management
• Assist with file intake, order entry, transaction tracking, and file organization
• Coordinate receipt and distribution of title commitments, closing packages, and related documents
• Monitor transaction pipelines to ensure files progress efficiently through closing
• Facilitate communication among buyers, sellers, lenders, agents, attorneys, and vendors
• Support scheduling of closings, signings, and client meetings
• Assist with post-closing file organization, retention, and archival procedures
• Assist management with compliance initiatives and operational audits
• Maintain records in accordance with company policies, regulatory requirements, and privacy standards
• Support data security, fraud prevention, and protection of confidential customer information
• Assist with licensing, continuing education tracking, and recordkeeping requirements
• Ensure adherence to company policies regarding transaction documentation and file management
• Serve as the primary point of contact for visitors, customers, and business partners
• Answer incoming calls and direct inquiries appropriately
• Manage general office and branch email accounts
• Coordinate executive and management calendars, meetings, and conference scheduling
• Prepare correspondence, reports, presentations, and business documents
• Maintain organized digital and physical filing systems
• Arrange travel, meetings, and company events as needed
• Process accounts payable and accounts receivable transactions
• Review invoices and coordinate vendor payments
• Assist with expense reconciliation, reporting, employee, payroll administration, and employee timekeeping
• Coordinate with accounting personnel on billing, revenue reporting, and financial documentation
• Maintain accurate financial records in accordance with company procedures
• Support onboarding and training of administrative personnel
• Assist with coordinating workloads among administrative staff
• Participate in staff meetings, employee engagement initiatives, and office events
• Support recruiting, interviewing, and onboarding activities as needed
• Foster a professional, collaborative, and customer-focused workplace culture

Skills

Office management

Administrative support

Team leadership

Budgeting & expenses

Education

High school diploma

Associate's or Bachelor's degree in Business Administration, Accounting, Real Estate, or related field

Tools

Microsoft Office Suite

Title & escrow production systems

Accounting software (QuickBooks)

Job description

nextSource is seeking a seasoned office administrator to support the Operations Director for Title & Escrow Operations in a busy title and escrow office in Dallas, TX. You will manage daily office functions, support title and escrow staff, coordinate operations, assist with compliance and accounting, and ensure excellent service to customers, lenders, real estate professionals, and internal stakeholders.

The ideal candidate brings 5+ years in office management or related fields, with experience