Tire Service Lead — Growth & Operations

Pomp's Tire Service; Bridgeton (AL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision benefits

401(k) with company match

Paid time off

Job summary

Pomp’s Tire Service is seeking a Service Manager to oversee daily operations, coordinate with customers for service scheduling, and drive store growth. The role offers opportunities for career advancement within a successful company.

The ideal candidate will have management and sales experience, strong communication skills, and the ability to guide service staff while maintaining inventory and work orders with accuracy.

Qualifications

• High School Diploma or equivalent required.
• Management and sales experience preferred.
• Strong communication and customer engagement skills.
• Ability to read and verify work order details accurately.
• Familiarity with MaddenCo software is a plus.

Responsibilities

• Diagnose tire issues and recommend solutions.
• Handle customer calls and inquiries promptly.
• Delegate tasks to service staff to maintain workflow.
• Support inventory management and stock levels.
• Assist in shop to maintain production levels.
• Follow up on past-due accounts for timely payments.
• Ensure staff training and development.

Skills

Leadership

Customer service

Sales

Communication

Work order accuracy

Education

High School Diploma or equivalent

Tools

MaddenCo software

Job description

Pomp’s Tire Service is seeking a Service Manager to oversee daily operations, coordinate with customers for service scheduling, and drive store growth. The role offers opportunities for career advancement within a successful company.

The ideal candidate will have management and sales experience, strong communication skills, and the ability to guide service staff while maintaining inventory and work orders with accuracy.