Tire & Service Advisor — Drive Sales & Guest Experience

Goodyear; Indianapolis (IN); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical plans

401(k)

Certification reimbursement

Paid vacations

Job summary

Goodyear Auto Service in Indianapolis, IN is seeking an Automotive Tire & Service Advisor to connect with guests and deliver outstanding service. You will learn about tires, services, and profitability while working in a fast-paced team environment.

You will drive sales by communicating benefits, scheduling appointments, and ensuring guest satisfaction. The role emphasizes teamwork, safety, and accurate time estimates in a busy center.

Qualifications

• Experience in automotive guest service is required.
• Strong communication and interpersonal skills.
• Ability to explain features and benefits to guests.
• Ability to work in a fast-paced environment.

Responsibilities

• Drive sales and profitability by recommending tires and services.
• Build guest relationships and ensure satisfaction by understanding needs.
• Communicate promotions and advertisements to guests.
• Manage check‑in, scheduling, time estimates, and checkout for services.
• Assist with merchandising and promotional events.
• Explain warranties, promotions, and ads to guests.
• Use tools to make recommendations based on guidelines.
• Assist Service Manager in communicating vehicle information.
• Maintain a clean and safe work and guest area.

Skills

Customer service focus

Automotive knowledge

Communication skills

Sales experience

Teamwork

Education

High School Diploma or GED

Job description

Goodyear Auto Service in Indianapolis, IN is seeking an Automotive Tire & Service Advisor to connect with guests and deliver outstanding service. You will learn about tires, services, and profitability while working in a fast-paced team environment.

You will drive sales by communicating benefits, scheduling appointments, and ensuring guest satisfaction. The role emphasizes teamwork, safety, and accurate time estimates in a busy center.