Tire & Auto Service Advisor — Fast-Track Growth

The Goodyear Tire & Rubber Company; East Aurora (NY); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical plans

401(k)

Tuition assistance

Tire discounts

Paid vacations

Job summary

The Goodyear Tire & Rubber Company is hiring an Automotive Tire & Service Advisor to gain hands-on experience in one of Goodyear's Auto Service centers. You will deliver outstanding service by building connections with guests and understanding their needs while learning about quality, sales, and profitability in a team environment.

You will actively participate in driving sales, communicating promotions, and maintaining a clean, safe work area.

Qualifications

• Previous Automotive Guest Service experience.
• Valid driver's license.
• Must be at least 18 years of age.
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.
• No relocation is being offered for this position.

Responsibilities

• Drive sales and profitability for the store location by selling tires and recommended automotive services by communicating benefits and product features appropriately
• Build guest relationships and ensure guest satisfaction through understanding their needs
• Communicate all advertising and promotion of products and services
• Take responsibility for guest interactions from the initial experience through completed service including checking in, scheduling appointment, accurately estimating time requirements, and checking out
• Contribute to promotional merchandising and special events
• Effectively communicate all warranties, promotions, and advertisements to guests
• Utilize tools provided to make recommendations to guests based on manufacturing guidelines
• Assist Service Manager in communicating information about guest vehicles, as needed
• Maintain a clean and safe work and guest area
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Skills

Guest service experience

Valid driver's license

Minimum age 18

Work authorization in US

Education

High School Diploma or GED

Job description

The Goodyear Tire & Rubber Company is hiring an Automotive Tire & Service Advisor to gain hands-on experience in one of Goodyear's Auto Service centers. You will deliver outstanding service by building connections with guests and understanding their needs while learning about quality, sales, and profitability in a team environment.

You will actively participate in driving sales, communicating promotions, and maintaining a clean, safe work area.