Tire Sales & Service Advisor

Big-O-Tires; Jefferson City (MO); On-site; USD 32,000 - 52,000; Full time

Job summary

Big O Tires in Jefferson City, MO is seeking a friendly Sales Advisor to deliver prompt customer service and drive tire and service sales.

You will educate customers, process transactions, stock shelves, and support store operations, while adhering to company policies and safety standards. The role requires 18+, valid driver’s license, and ability to lift up to 75 pounds, with availability to work holidays and weekends.

Qualifications

• Must be 18 years of age or older.
• Ability to learn new concepts and use technical materials.
• Ability to consistently operate a computer and other office productivity machinery.
• Strong verbal communication skills.
• Sales abilities.
• Ability to perform basic mathematical calculations including addition, subtraction, multiplication, division, averages and percentages and making change.

Responsibilities

• Monitor customer service area and host waiting customers, providing fast and friendly customer service.
• Handle complaints courteously and efficiently per company policy.
• Inspect vehicles and review vehicle owner’s manual maintenance requirements to prioritize and promote needed products and services with customers and management.
• Effectively promote sales through explaining the benefits of products and services, implementing promotions and sales, and using suggestive selling techniques.
• Prepare necessary sales documentation such as warranties, service agreements, and the recording and registration of tire sales.
• Conduct efficient and accurate sales transactions; notify supervisor of any sales, cash or operating discrepancies.

Skills

Customer service

Sales abilities

Verbal communication

Learn new concepts

Basic math

Safety awareness

Education

High school diploma or GED

Job description

Big O Tires in Jefferson City, MO is seeking a friendly Sales Advisor to deliver prompt customer service and drive tire and service sales.

You will educate customers, process transactions, stock shelves, and support store operations, while adhering to company policies and safety standards. The role requires 18+, valid driver’s license, and ability to lift up to 75 pounds, with availability to work holidays and weekends.