Tipped Hotel Restaurant Server – Guest Experience

Hei Hotels Inc.; Birch Ocean Front (FL); Vor Ort; USD 17.000 - 25.000; Vollzeit

Benefits dieser Stelle

Medical and dental insurance viaanthem

Vision insurance via EyeMed

Paid vacation, sick and holiday

Pet insurance via ASPCA

401(k) with company match

Employee discounts (hotel room)

Zusammenfassung

HEI Hotels and Resorts is hiring at Fort Lauderdale Beach Resort to provide superior guest service at the outlet. You will greet guests warmly, accurately prepare orders and process payments, while balancing the house bank and maintaining spotless service areas. The role emphasizes strong communication, reliability and a guest-first attitude.

Join a team that values diverse backgrounds and offers comprehensive benefits and growth opportunities within HEI Hotels and Resorts.

Qualifikationen

• Basic mathematical skills to handle cash and check totals.
• Ability to operate a keyboard and POS procedures.
• Effective communication across guests, supervisors and coworkers.
• Ability to resolve conflicts and manage transactions accurately.
• Reliable attendance and consistent performance in a fast-paced setting.

Aufgaben

• Greet customers immediately with a friendly and sincere welcome.
• Prepare customer orders as requested accurately and efficiently.
• Ring guest checks correctly and close payments by cash, card or house charge.
• Ensure guest satisfaction and tactfully resolve issues when they arise.
• Maintain high cleanliness standards for service areas and equipment.
• Balance the house bank at the end of each shift.
• Attend as required and perform other duties as assigned.

Kenntnisse

Cash handling

POS operation

Conflict resolution

Verbal communication

Written communication

Attendance reliability

Tools

POS system

Cash register

Jobbeschreibung

HEI Hotels and Resorts is hiring at Fort Lauderdale Beach Resort to provide superior guest service at the outlet. You will greet guests warmly, accurately prepare orders and process payments, while balancing the house bank and maintaining spotless service areas. The role emphasizes strong communication, reliability and a guest-first attitude.

Join a team that values diverse backgrounds and offers comprehensive benefits and growth opportunities within HEI Hotels and Resorts.