Timeshare Reservationist

Great Eastern Resort Management, Inc.; McGaheysville (VA); On-site; USD 17,000 - 24,000; Full time

Job summary

Great Eastern Resort Management, Inc. is seeking a Timeshare Reservationist to act as a customer service specialist for our Timeshare owners, confirming reservations and providing information about accommodations to guests.

The role involves handling reservation requests and answering inquiries with a focus on accuracy and courtesy. The position requires strong communication skills, attention to detail, and proficiency with Microsoft Office and databases.

Qualifications

• Excellent verbal and written communication skills.
• Strong attention to detail and organizational abilities.
• Proficient with Microsoft Office and database applications.

Responsibilities

• Assist owners over the phone in complete reservation requests.
• Assist owners and guests with general accommodation inquiries.
• Other duties as assigned by management.

Skills

Verbal communication

Written communication

Attention to detail

Organizational skills

Tools

Microsoft Office

Database applications

Job description

Massanutten Resort
McGaheysville, VA 22840, USA

Description

Job Summary

Timeshare Reservationist serve as customer service specialist to our Timeshare owners with regards to entitlements and confirming reservations. Reservationists also provide general information about accommodations to our 3 party guests.

Required

• Excellent verbal and written communication skills
• Strong attention to detail, organizational skills
• Strong computer knowledge including Microsoft Office and general database applications

Preferred

• Resort/hotel reservations experience and or call center customer service experience
• Bilingual in English and Spanish

Job-Type: Full-Time

Typical Schedule

Days:

Monday through Friday and rotating Saturday

Hours:

9:00 AM-5:30 PM, Saturday: 9:00 AM–1:00 PM

Compensation

• Pay: $15.00/Hour

Core Responsibilities

• Assist owners over the phone in complete reservation requests
• Assist owners and guests with general accommodation inquiries
• Other duties as assigned by management

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.