Timeshare Housekeeping Office Assistant

Massanutten Resort; McGaheysville (VA); Sur place; USD 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

Full-time, year-round work

Medical benefits

7 paid holidays

Free resort amenities

Professional development assistance

Uniforms provided

Résumé du poste

Massanutten Resort is seeking a Housekeeping Office Assistant to handle day-to-day administrative tasks for housekeeping, ensuring smooth communication among guests, staff and departments. The role requires bilingual English/Spanish skills, strong customer service, and the ability to multitask in a fast-paced setting.

Applicants must be 18+, possess computer literacy (Word/Excel), and deliver reliable, friendly service.

Qualifications

• Must be at least 18 years old.
• Bilingual English/Spanish required.
• Excellent verbal and written communication skills.
• Customer service experience preferred.
• Must be able to multitask in a fast-paced environment.
• Microsoft Word and Excel proficiency.

Responsabilités

• Manage day-to-day administrative tasks for housekeeping operations.
• Generate daily reports and coordinate work assignments for housekeepers.
• Communicate effectively among guests, staff, and management.
• Collect employee keys and ensure security and safety policies.

Connaissances

Bilingual (English/Spanish)

Customer service experience

Excellent communication skills

Multitasking in fast-paced environment

Formation

High school Diploma or equivalent

Outils

Microsoft Word

Microsoft Excel

Description du poste

Housekeeping Office Assistant Work Here, Play Here! 100% Employee owned! Bring your individual talents here and discover for yourself why a career with Massanutten Resort is the opportunity you’ve been looking for. Visit our website for more information and apply today!

Job Summary

The Housekeeping Office Assistant manages the day-to-day administrative aspects of our housekeeping operations while providing exceptional customer service and facilitating communication among guests, staff, management, and other departments. Applicants must be at least 18 years old with reliable transportation, a positive attitude, and a strong desire to work as efficiently as possible. This role requires excellent communication skills and the ability to multitask in a fast-paced environment with little or no supervision. Core responsibilities include managing labor allocations, generating daily reports, coordinating work assignments for housekeepers, and collecting employee keys. Bilingual proficiency in English and Spanish as well as computer literacy are required, while previous office and customer service experience are preferred. Other duties as assigned by management.

Requirements

• Computer knowledge (Microsoft word and excel)
• Must have excellent verbal and written communication skills
• Must be 18 years or older
• Excellent customer service experience
• Excellent phone etiquette
• Detail Oriented and good organizational skills
• Ability to multitask in a fast-paced environment
• Performs all task in a safe and efficient manner
• Must be bilingual (English/Spanish)

Benefits

We value the hard work and dedication of our employees! That is why we offer comprehensive benefits as well as an excellent retirement plan!

• Full-time, year-round work (one location)
• Medical benefits, Vision, Life Insurance, Dental, ESOP (Employee Stock Ownership Plan)
• 7 Paid Holidays, Vacation Time, Sick Time Available
• Free Resort Amenities & Discounts (Including RCI Exchange Vacation Plan and Resort Lodging Usage)
• Professional Development Assistance
• Company provided uniforms

Job Type: Full-Time

Schedule

Days

• Four days a week | Weekends (rotation) | Holidays included

Hours

• 7:00 AM to 5:00 PM or until the work is completed

Compensation

• Pay: $14.00/Hour

Education

• High school Diploma or equivalent (required)

Applications will be accepted until Friday, September 4, 2026. For more information, contact José Antonio Martínez at 540.289.3143.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.