Time and Expense Assistant Manager

UNAVAILABLE; Jacksonville (FL); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Annual bonus

Job summary

TEKsystems is seeking an Assistant Manager dedicated to delivering high customer satisfaction and operational excellence across assigned offices in the Jacksonville region. You will lead field support personnel, mentor teams, and ensure compliance with company guidelines while collaborating with regional and corporate leadership.

The role emphasizes people leadership, process optimization, and the ability to drive performance in a fast‑paced environment.

Qualifications

• BA/BS degree preferred.
• Ability to lead a team and coach for personal and professional goals.
• Knowledge of business policies and human resource practices.

Responsibilities

• Recruit, interview, hire, counsel and terminate field support personnel in assigned region.
• Coordinate with Regional VP and leadership to communicate goals and TEKsystems policies.
• Assist in incentive plans, diversity initiatives, and benefits administration.
• Mentor field support personnel and manage remote offices.
• Audit operational processes for compliance with TEKsystems guidelines.
• Provide direction and act as liaison to corporate on HR and IT issues.
• Set clear performance expectations and drive results through regular reviews.
• Design processes to manage offices, impacting profitability and costs.
• Collaborate with Center Managers on program initiatives and improvements.

Skills

Leadership

Team building

Communication

HR policies

Change management

Coaching

Performance management

Education

BA / BS degree

Job description

Overview

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The Assistant Manager is dedicated to meeting the expectations and requirements of internal and external customers to ensure the highest levels of customer satisfaction, operational excellence, and quality assurance. In partnership with branch leadership, field leadership, and corporate leadership, the Assistant Manager will focus on educating, directing, and holding accountable field support personnel in the areas of operational compliance and efficiency, leadership and development, and effective communication within his or her assigned offices.

Responsibilities

Essential Functions of the Assistant Manager:

• Recruit, interview, hire, counsel and terminate field support personnel in assigned region
• Partner with Regional VP, branch leadership, field leadership, and corporate leadership to communicate operational goals, strategic objectives, and TEKsystems’ policies and procedures
• Assist in the creation, management and administration of incentive plans, diversity initiatives, benefit administration
• Formal mentoring/reporting relationship with field support personnel in assigned remote offices
• Audit and analyze operational processes and procedures for compliance with TEKsystems’ guidelines
• Provide direction and support to field office and act as liaison to corporate on escalated operations, human resource, and information systems issues
• Provide clear performance expectations to field support personnel and drive results through regular performance assessment and goal setting

Design and implement processes/policies that allow for management of assigned offices, impacting profitability and reducing operational costs

• Collaborate with Center Managers and provide regular feedback regarding program initiatives, best practices and make recommendations for improvements
• Compensation range; $75k-$90k, $5k bonus paid Annually

Qualifications

Qualifications:

• BA / BS degree preferred
• Ability to lead a team with focus on fostering relationships to support achievement of expected business results and providing coaching to ensure your team meets their personal and professional goals
• Capability of working in a team oriented environment that is fair, open and honest
• Thorough knowledge of business policies and human resource practices
• Able to lead change management/ processes
• Excellent leadership, interpersonal and communication skills
• Excellent written/oral communication and interpersonal skills
• Strong decision making ability
• Action and detail oriented; able to prioritize while handling multiple tasks
• Integrity and ability to maintain confidentiality and personal credibility
• Candidate must have superior coaching abilities as well as exceed in all operations.
• Candidate must have a strong understanding of policies and FSG operating rhythms, commitment to TEKsystems core values and dedication to the FSG overall vision and mindset.