Wood Department Manager - Customer-Driven Retail Leader

Floor & Decor Holdings Inc.; Frederick (MD); On-site; USD 57,731,000 - 105,046,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Medical, Dental, Vision, Life

Paid vacation and sick time

Paid holidays

Volunteer Time Off

Job summary

Floor & Decor Holdings Inc. is seeking a store operations leader with 3–5 years of retail management experience. You will drive sales, coach associates, ensure optimal store presentation, and uphold safety and loss-prevention standards while delivering exceptional customer service.

Join a high-volume environment where you will analyze reports to optimize merchandising, pricing, and in-stock performance, and lead scheduling and performance coaching for staff.

Qualifications

• Three to five years retail management experience.
• Ability to direct operations in a high-volume, complex location.
• Strong communication, interpersonal and analytical skills.

Responsibilities

• Drive sales and exceptional customer service, adhering to company guidelines.
• Merchandise strategically and maintain store presentation standards.
• Ensure safety, security and loss prevention compliance.
• Support and model seamless customer service as part of leadership.
• Schedule coverage and manage workload of store associates.
• Communicate pricing and inventory issues to senior team.
• Analyze business reports to optimize merchandising, in-stock and pricing.

Skills

Retail management

Customer service

Team leadership

Communication

Hiring & training

Analytical skills

Loss prevention

Tools

POS systems

Job description

Floor & Decor Holdings Inc. is seeking a store operations leader with 3–5 years of retail management experience. You will drive sales, coach associates, ensure optimal store presentation, and uphold safety and loss-prevention standards while delivering exceptional customer service.

Join a high-volume environment where you will analyze reports to optimize merchandising, pricing, and in-stock performance, and lead scheduling and performance coaching for staff.