Wood Dept Manager: Lead Sales & Customer Experience

Floor & Decor Holdings Inc.; Wilmington (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k) with company match

Employee Stock Purchase Plan

Paid vacation

Paid holidays

Volunteer Time Off

Job summary

Floor & Decor is seeking a store manager to drive sales and deliver an exceptional customer experience in a high-volume retail environment. You will lead store operations, merchandising, and HR activities while maintaining brand standards and safety guidelines.

The role requires 3–5 years of retail management experience, strong communication and analytical skills, and the ability to train and develop staff in a fast-paced setting.

Qualifications

• 3–5 years retail management experience.
• Proven ability to direct store operations.
• Excellent communication, interpersonal and analytical skills.

Responsibilities

• Drive customer service and sales to meet budgets.
• Engage customers and ensure quality shopping experiences.
• Merchandise strategically and maintain brand and presentation standards.
• Ensure safety and loss prevention compliance.
• Schedule, train and develop store associates; manage performance.

Skills

Retail management

Leadership

Communication

Analytical skills

Customer service

Job description

Floor & Decor is seeking a store manager to drive sales and deliver an exceptional customer experience in a high-volume retail environment. You will lead store operations, merchandising, and HR activities while maintaining brand standards and safety guidelines.

The role requires 3–5 years of retail management experience, strong communication and analytical skills, and the ability to train and develop staff in a fast-paced setting.