TikTok Shop Growth & Client Success Lead

Reach Digital; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

A dynamic social commerce agency is seeking a driven operator and client growth strategist to navigate the fast-paced TikTok Shop ecosystem. This role involves building long-term client partnerships, educating clients on strategies for success, and managing a remote team. Ideal candidates should have experience in TikTok Shop, strong communication skills, and a data-driven approach. Join the team to make a significant impact and drive ambitious growth for major brands.

Qualifications

• 2+ years experience in TikTok Shop.
• Exceptional communication skills.
• Analytics skills and data-driven mindset.
• Excellent project management and organizational abilities.
• Existing knowledge of the TikTok platform and consumer behaviors.
• Willingness to learn fast.

Responsibilities

• Build long term partnerships with clients and set realistic expectations.
• Primary POC for client relationship.
• Cross-sell other agency services when it makes sense.
• Manage and assist a remote team of shop assistants.
• Track KPIs and prepare reports on growth and engagement.

Skills

Client partnership development

Communication skills

Data-driven mindset

Project management

TikTok platform knowledge

Creativity under pressure

Job description

A dynamic social commerce agency is seeking a driven operator and client growth strategist to navigate the fast-paced TikTok Shop ecosystem. This role involves building long-term client partnerships, educating clients on strategies for success, and managing a remote team. Ideal candidates should have experience in TikTok Shop, strong communication skills, and a data-driven approach. Join the team to make a significant impact and drive ambitious growth for major brands.