Tier II Network Incident Technician — Day Shift

Leidos Inc; Springfield (VA); On-site; USD 73,450 - 132,775; Full time

Benefits offered by this job

Health and wellness programs

Income protection

Paid leave

Retirement benefits

Job summary

Leidos Inc in Springfield, Virginia is seeking a Tier II Incident Management Technician to enhance network operations. The role involves troubleshooting, supporting network systems, and ensuring compliance with OSI standards.

Candidates should possess 10 years of experience or its equivalent, along with a TS/SCI clearance. The position offers a competitive pay range of $73,450.00 - $132,775.00 and includes comprehensive health benefits.

Qualifications

• 10 years of relevant experience or equivalent education.
• Compliance with DoD 8570 Information Assurance Technical Level 2.
• Required clearance: TS/SCI with Poly.

Responsibilities

• Support the installation and maintenance of LAN/WAN devices.
• Respond to and resolve incident tickets using ServiceNow.
• Administer and coordinate network operations, maintenance, and upgrades.
• Troubleshoot network faults using knowledge of OSI layers.
• Participate in evaluation of new network technologies.

Skills

Network troubleshooting

Microwave tools expertise

Microfocus

ServiceNow

OSI model knowledge

Education

Bachelor's degree or equivalent experience

Tools

Microfocus

Riverbed

Job description

Leidos Inc in Springfield, Virginia is seeking a Tier II Incident Management Technician to enhance network operations. The role involves troubleshooting, supporting network systems, and ensuring compliance with OSI standards.

Candidates should possess 10 years of experience or its equivalent, along with a TS/SCI clearance. The position offers a competitive pay range of $73,450.00 - $132,775.00 and includes comprehensive health benefits.