Tier 1 Regional Field Operations Technician - Milwaukee, WI

West Networks; Milwaukee (WI); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Company Cell Phone

Company Laptop

Company Vehicle (subject to approval)

Profit‑Sharing Bonuses (eligible after

Job summary

West Networks is hiring a Field Operations Technician (Tier 1) based out of Milwaukee, WI. The role starts with a hands-on installation project for about 1 month, then transitions to ongoing maintenance and regional support.

The position is full-time (W2) with a starting salary of $50,000 per year. Reporting to the Field Operations Manager, you'll work onsite in Milwaukee and collaborate with teams in Florida and Texas.

Qualifications

• Hands-on installation and hands-on maintenance capability.
• Ability to crimp cables, patch networks and run clean Ethernet wiring.
• Willingness to learn and grow with the team and technology stack.

Responsibilities

• Assist with full-time onsite installation during the initial 1-month project.
• Provide ongoing onsite maintenance and troubleshooting after installation.
• Prepare and submit onsite status and maintenance reports after each visit.
• Support additional Milwaukee-region projects as assigned.
• Collaborate with Tier 2 and Tier 3 teams in Florida and Texas.

Skills

Hands-on installation

Maintenance & troubleshooting

On-site reporting

Team collaboration

Crimping & Ethernet wiring

Job description

West Networks, a leading managed network infrastructure services provider based in Gainesville, Florida, is proud to announce a new Field Services opportunity based out of Milwaukee, Wisconsin. This full-time position will support a major client installation project, followed by ongoing regional field support.

Now Hiring in Milwaukee, WI.

We are seeking a Field Operations Technician based out of Milwaukee, WIto join our growing team. This is a full-time, permanent Tier 1 position. You'll start with a hands-on installation project (approximately 1 month), then transition into ongoing maintenance support and future regional projects as they arise.

Job Description

• Position Title: Field Operations Technician (Tier 1)
• Employment Type: Full-Time, W2
• Salary: Starting at $50,000 per year
• Work Location: Based out of Milwaukee, WI
  • Initial Phase: Full-time onsite for approximately 1 month during installation
  • Ongoing: Occasional onsite maintenance visits as needed; additional regional projects assigned as they come up
• Reporting To: Field Operations Manager

Requirements

• Support full-time onsite installation of network infrastructure during the initial :1-month project
• Provide ongoing onsite maintenance and troubleshooting once the project is live
• Prepare and submit onsite status and maintenance reports following each visit
• Be available to support additional projects in the Milwaukee region as they're assigned
• Be physically capable of performing hands‑on installations, maintenance, and equipment checks
• Maintain a positive, professional, and presentable demeanor at all times
• Able to crimp cables, patch into networks, run clean and tidy Ethernet wiring, and leave every job site better than you found it
• Willing to learn and grow with our team and technology stack
• Collaborate with our Tier 2 and Tier 3 teams based in Florida and Texas to support the client's ongoing network needs

Benefits Package

• Health Insurance
• Paid Time Off
• Company Cell Phone
• Company Laptop
• Company Vehicle (subject to approval)
• Profit‑Sharing Bonuses (eligible after 6 months of employment)