Tier 1 Regional Field Operations Technician - Milwaukee, WI

West Networks LLC; Milwaukee (WI); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Company Cell Phone

Company Laptop

Company Vehicle (subject to approval)

Profit-Sharing Bonuses (eligible after

Job summary

West Networks LLC, a Gainesville, Florida-based managed network services provider, seeks a Tier 1 Field Operations Technician in Milwaukee, WI. This full-time, W2 role starts with a hands-on installation project and then provides ongoing regional field support.

The technician will install, maintain, and troubleshoot network infrastructure onsite, crimp cables, patch networks, and perform equipment checks, collaborating with Tier 2/3 teams in Florida and Texas.

Qualifications

• Ability to perform hands-on installations and maintenance at customer sites.
• Ability to crimp cables, patch networks, and run Ethernet wiring neatly.
• Physically capable to perform field work and carry equipment.
• Willingness to learn and work with Tier 2/3 teams.

Responsibilities

• Support full-time onsite installation of network infrastructure during the initial project.
• Provide ongoing onsite maintenance and troubleshooting after go-live.
• Prepare and submit onsite status and maintenance reports after each visit.
• Support additional projects in the Milwaukee region as assigned.
• Collaborate with Tier 2 and Tier 3 teams based in Florida and Texas.

Skills

Hands-on installation

Troubleshooting

On-site support

Tools

Ethernet cabling

Network hardware

Field tech tools

Job description

Tier 1 Regional Field Operations Technician - Milwaukee, WI

Full time | West Networks LLC | United States

Job Information

IT Services

Work Experience 1-3 years

50000

City Milwaukee

State/Province Wisconsin

53216

Job Description

West Networks, a leading managed network infrastructure services provider based in Gainesville, Florida, is proud to announce a new Field Services opportunity based out of Milwaukee, Wisconsin. This full-time position will support a major client installation project, followed by ongoing regional field support.

Now Hiring in Milwaukee, WI.

We are seeking a Field Operations Technician based out ofMilwaukee, WIto join our growing team. This is a full-time, permanent Tier 1 position. You'll start with a hands-on installation project (approximately 1 month), then transition into ongoing maintenance support and future regional projects as they arise.

Job Description

• Position Title: Field Operations Technician (Tier 1)
• Employment Type: Full-Time, W2
• Salary: Starting at $50,000 per year
• Work Location: Based out of Milwaukee, WI
  • Initial Phase: Full-time onsite for approximately 1 month during installation
  • Ongoing: Occasional onsite maintenance visits as needed; additional regional projects assigned as they come up
• Reporting To: Field Operations Manager

Requirements

• Support full-time onsite installation of network infrastructure during the initial ~1-month project
• Provide ongoing onsite maintenance and troubleshooting once the project is live
• Prepare and submit onsite status and maintenance reports following each visit
• Be available to support additional projects in the Milwaukee region as they're assigned
• Be physically capable of performing hands-on installations, maintenance, and equipment checks
• Maintain a positive, professional, and presentable demeanor at all times
• Able to crimp cables, patch into networks, run clean and tidy Ethernet wiring, and leave every job site better than you found it
• Willing to learn and grow with our team and technology stack
• Collaborate with our Tier 2 and Tier 3 teams based in Florida and Texas to support the client's ongoing network needs

Benefits Package

• Health Insurance
• Paid Time Off
• Company Cell Phone
• Company Laptop
• Company Vehicle (subject to approval)
• Profit-Sharing Bonuses (eligible after 6 months of employment)