Ticketing & Guest Services Associate

Oak View Group; Loveland (CO); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

401(k) Savings Plan and 401(k) match

Paid leave accrual

Job summary

Oak View Group is seeking a Box Office Attendant to process ticket sales and provide outstanding customer service at Blue Arena. The role emphasizes accuracy, friendly interactions, and reliable data handling.

Part-time position with an hourly rate of $14.81. Benefits include 401(k) with match and accrued paid leave for part-time staff, with the posting remaining open through November 20, 2026.

Qualifications

• Excellent customer service skills with a positive attitude.
• Strong communication skills with attention to detail.
• Proficient computer skills, including Windows-based computers and the internet.
• Ability to work independently but as part of a team.
• Ability to handle customer concerns promptly and positively.
• Ability to work under pressure and maintain accuracy.
• Cash and credit card handling experience.

Responsibilities

• Handle all aspects of taking and processing incoming ticket sales from customers at the window.
• Help maintain ticketing database in an accurate and reliable manner.
• Smile, greet customers, and answer questions about Blue Arena.
• Assist managers with light filing, cleaning, and organizing tasks.
• Perform other related duties as required.
• Communicate clearly, collaborate with peers, and resolve conflicts.
• Operate a computer and office devices (phones, copiers, fax, etc.).
• Move around the arena and event sites to service clients.

Skills

Customer service

Communication

Cash handling

Multitasking

Attention to detail

Interpersonal skills

Flexibility

Team player

Tools

Windows OS

Internet

Job description

Oak View Group is seeking a Box Office Attendant to process ticket sales and provide outstanding customer service at Blue Arena. The role emphasizes accuracy, friendly interactions, and reliable data handling.

Part-time position with an hourly rate of $14.81. Benefits include 401(k) with match and accrued paid leave for part-time staff, with the posting remaining open through November 20, 2026.