Ticketing & Events Associate - Assistant Account Executive

Playbill, Inc.; New York, Northern (NY, KY); Hybrid; USD 50,000 - 55,000; Full time

Job summary

Omnicom's Momentum agency in New York seeks a highly organized Assistant Account Executive to join the Ticketing and Communications team for a high-profile client in arts, theater, music, sports and premium events.

You will coordinate ticketing tasks, manage guest lists, assist with platform programming, prepare weekly updates, and support on-site guest experiences, while collaborating with internal teams to ensure accurate branding and services.

Qualifications

• 1-2 years in entertainment, ticketing, marketing, or account support.
• Familiar with industry ticketing platforms.
• Strong organizational, communication, and multitasking skills.
• Proficiency in Microsoft Office (Excel, PowerPoint) and ability to learn new ticketing systems.

Responsibilities

• Coordinate and execute ticketing and servicing projects across entertainment verticals.
• Collaborate with broader entertainment teams on ticketing-related tasks, including ticket tracking, researching platforms, gathering links, and branding.
• Provide on-site event support by managing guest lists and assisting with platform programming.
• Schedule and document meetings related to ticketing and servicing initiatives.
• Liaise with venue partners to set up ticket offers and audit platforms for accuracy.
• Support the client concierge program by managing ticket requests, tracking payments, and preparing clients for presales and events.
• Translate venue seating maps into Excel-based tracking documents.
• Manage multiple projects with attention to detail and organization.
• Work with Analytics to ensure timely, accurate reporting.
• Assist with Newsletter proofreading, testing links, and inventory monitoring.
• Provide occasional support to Communications with bi-weekly newsletters using Salesforce tools.
• Thrive in a fast-paced environment with tight deadlines.
• Monitor industry trends and assist with program research and reporting.

Skills

Microsoft Excel

Multitasking

Communication

Detail-oriented

Team collaboration

Tools

Ticketing platforms

PowerPoint

Job description

Omnicom's Momentum agency in New York seeks a highly organized Assistant Account Executive to join the Ticketing and Communications team for a high-profile client in arts, theater, music, sports and premium events.

You will coordinate ticketing tasks, manage guest lists, assist with platform programming, prepare weekly updates, and support on-site guest experiences, while collaborating with internal teams to ensure accurate branding and services.