Hybrid Ticketing & Events Coordinator

Momentum; New York (NY); Hybrid; USD 50,000 - 55,000; Full time

Job summary

Momentum in New York, NY is looking for an Assistant Account Executive to support the Ticketing and Communications team within Entertainment Access. You will coordinate ticketing projects, track counts and revenue, and assist with venue partnerships and guest lists.

The role requires 1–2 years in entertainment or ticketing, strong organization and communication, and proficiency with Excel and PowerPoint. This hybrid role reports to the Entertainment Access team and offers exposure to

Qualifications

• 1–2 years of experience in entertainment, ticketing, marketing, or account support preferred.
• Familiar with industry ticketing platforms.
• Proficiency in Microsoft Office (Excel, PowerPoint) and a comfort level with learning new ticketing systems and platforms.

Responsibilities

• Assist in the coordination and execution of ticketing and servicing projects across various entertainment verticals.
• Collaborate with broader entertainment teams on ticketing-related tasks, including ticket tracking (counts and gross revenue), researching ticketing platforms, gathering ticketing links, and ensuring accurate branding and purchase paths.
• Provide on-site event support by managing guest lists and assisting with ticketing platform programming as needed to ensure seamless guest experience.
• Schedule and document meetings related to ticketing and servicing initiatives.
• Liaise with venue partners to set up ticket offers and audit ticketing platforms to ensure accuracy and optimal performance.
• Support the client concierge program by managing ticket requests, tracking payments, and preparing clients for presales and events through weekly updates.
• Translate venue seating maps into Excel-based tracking documents.
• Manage multiple projects simultaneously while maintaining exceptional attention to detail and organization.
• Work with the Analytics team to ensure the timely and accurate delivery of reporting.
• Assist in maintaining compliance by proofreading the Entertainment Newsletter and website, testing links, and monitoring inventory.
• Provide occasional support to the Communications team, including assisting with programming the bi-weekly entertainment newsletter using Salesforce tools and platforms.
• Thrive in a fast-paced environment while managing tight deadlines and maintaining composure.
• Monitor industry trends and innovations and assist with program research and reporting as needed.
• Develop a thorough understanding of the agency's offerings, mission, and vision.
• Demonstrate and uphold Momentum's values.

Skills

Organizational skills

Communication skills

Multitasking

Detail-oriented

Tools

Microsoft Excel

Microsoft PowerPoint

Salesforce

Job description

Momentum in New York, NY is looking for an Assistant Account Executive to support the Ticketing and Communications team within Entertainment Access. You will coordinate ticketing projects, track counts and revenue, and assist with venue partnerships and guest lists.

The role requires 1–2 years in entertainment or ticketing, strong organization and communication, and proficiency with Excel and PowerPoint. This hybrid role reports to the Entertainment Access team and offers exposure to