Assistant Associate, Business Leadership - Ticketing

Momentum Worldwide; New York (NY); On-site; USD 50,000 - 55,000; Full time

Job summary

Momentum Worldwide in New York seeks an Assistant Account Executive to support ticketing and communications for high-profile entertainment clients. You will assist with project management, guest lists, and on-site programming across arts, music, sports, and premium events.

The role emphasizes organization, collaboration with cross-functional teams, and a detail-oriented approach. In-office presence is required thrice weekly as part of Omnicom’s policy, with ongoing client servicing and reporting

Qualifications

• 1–2 years of experience in entertainment, ticketing, marketing, or account support.
• Familiar with industry ticketing platforms.
• Strong organizational, communication, and multitasking skills.
• Proficiency in Microsoft Office and a comfort level with learning new ticketing systems.
• Strong editing and proofreading skills a plus.
• Comfortable in a fast-paced environment with cross-functional teams.
• Detail-oriented with the ability to handle shifting priorities and deadlines.
• Solid written and verbal communication.
• Passion for the Arts, Theater, Broadway and Music.

Responsibilities

• Assist in the coordination and execution of ticketing and servicing projects across entertainment verticals.
• Collaborate with entertainment teams on ticketing tasks, including ticket tracking, researching platforms, and ensuring branding and purchase paths.
• Provide on-site event support by managing guest lists and assisting with ticketing platform programming.
• Schedule and document meetings related to ticketing and servicing initiatives.
• Liaise with venue partners to set up ticket offers and audit ticketing platforms for accuracy and performance.
• Support the client concierge program by managing ticket requests, tracking payments, and preparing clients for presales and events.
• Translate venue seating maps into Excel-based tracking documents.
• Manage multiple projects simultaneously with high attention to detail.
• Work with Analytics to ensure timely delivery of reporting.
• Assist in maintaining compliance by proofreading the Entertainment Newsletter and website, testing links, and monitoring inventory.
• Provide occasional support to Communications, including programming the bi-weekly entertainment newsletter using Salesforce tools.
• Thrive in a fast-paced environment while managing tight deadlines and maintaining composure.
• Monitor industry trends and assist with program research and reporting.
• Develop a thorough understanding of the agency's offerings, mission, and vision.
• Demonstrate Momentum's values and perform other duties as assigned.

Skills

Ticketing platforms

Microsoft Office

Organization

Communication

Multitasking

Editing

Detail-oriented

Job description

Momentum

Job Function: Account Management and Growth

Job Subfunction: Account Management

Job Description

WHAT ARE WE LOOKING FOR

We are seeking a highly organized and detail-oriented Assistant Account Executive to join our Ticketing and Communications team within the Entertainment Access division for a high-profile client. This role will support the project management and execution of client entertainment initiatives across Arts & Theater, Music, Sports and Premium events.

Here’s What You’ll Do (responsibilities)

• Assist in the coordination and execution of ticketing and servicing projects across various entertainment verticals.
• Collaborate with broader entertainment teams on ticketing-related tasks, including ticket tracking (counts and gross revenue), researching ticketing platforms, gathering ticketing links, and ensuring accurate branding and purchase paths.
• Provide on-site event support by managing guest lists and assisting with ticketing platform programming as needed to ensure seamless guest experience.
• Schedule and document meetings related to ticketing and servicing initiatives.
• Liaise with venue partners to set up ticket offers and audit ticketing platforms to ensure accuracy and optimal performance.
• Support the client concierge program by managing ticket requests, tracking payments, and preparing clients for presales and events through weekly updates.
• Translate venue seating maps into Excel-based tracking documents.
• Manage multiple projects simultaneously while maintaining exceptional attention to detail and organization.
• Work with the Analytics team to ensure the timely and accurate delivery of reporting.
• Assist in maintaining compliance by proofreading the Entertainment Newsletter and website, testing links, and monitoring inventory.
• Provide occasional support to the Communications team, including assisting with programming the bi-weekly entertainment newsletter using Salesforce tools and platforms.
• Thrive in a fast-paced environment while managing tight deadlines and maintaining composure.
• Monitor industry trends and innovations and assist with program research and reporting as needed.
• Develop a thorough understanding of the agency's offerings, mission, and vision.
• Demonstrate and uphold Momentum's values.
• Perform other duties as assigned.

HERE’S WHAT WE’RE LOOKING FOR (QUALIFICATIONS & REQUIREMENTS)

• 1–2 years of experience in entertainment, ticketing, marketing, or account support preferred.
• Familiar with industry ticketing platforms.
• Strong organizational, communication, and multitasking skills.
• Proficiency in Microsoft office series (such as Excel, PowerPoint) and a comfort level with learning new ticketing systems and platforms.
• Strong editing and proofreading skills a plus.
• Comfortable working in a fast-paced environment with cross-functional teams.
• Ability to work collaboratively with internal teams and external partners.
• Detail-oriented with an ability to handle shifting priorities and deadlines
• Solid communication skills – written and verbal
• Passion for the Arts, Theater, Broadway and Music and Entertainment
• Self-motivated, enthusiastic, resourceful and solution-oriented
• Polished, professional demeanor
• You’re a quick learner and you play well with others, of all kinds The salary range for this position is $50,000 - $55,000. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; location and region; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance. Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice. Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance. Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

For US Job Seekers

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.

The salary range for this position is $50,000 - $55,000. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; location and region; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.