Entertainment Ticketing Coordinator

Momentum Worldwide; New York (NY); On-site; USD 50,000 - 55,000; Full time

Job summary

Momentum Worldwide in New York seeks an Assistant Account Executive to support ticketing and communications for high-profile entertainment clients. You will assist with project management, guest lists, and on-site programming across arts, music, sports, and premium events.

The role emphasizes organization, collaboration with cross-functional teams, and a detail-oriented approach. In-office presence is required thrice weekly as part of Omnicom’s policy, with ongoing client servicing and reporting

Qualifications

• 1–2 years of experience in entertainment, ticketing, marketing, or account support.
• Familiar with industry ticketing platforms.
• Strong organizational, communication, and multitasking skills.
• Proficiency in Microsoft Office and a comfort level with learning new ticketing systems.
• Strong editing and proofreading skills a plus.
• Comfortable in a fast-paced environment with cross-functional teams.
• Detail-oriented with the ability to handle shifting priorities and deadlines.
• Solid written and verbal communication.
• Passion for the Arts, Theater, Broadway and Music.

Responsibilities

• Assist in the coordination and execution of ticketing and servicing projects across entertainment verticals.
• Collaborate with entertainment teams on ticketing tasks, including ticket tracking, researching platforms, and ensuring branding and purchase paths.
• Provide on-site event support by managing guest lists and assisting with ticketing platform programming.
• Schedule and document meetings related to ticketing and servicing initiatives.
• Liaise with venue partners to set up ticket offers and audit ticketing platforms for accuracy and performance.
• Support the client concierge program by managing ticket requests, tracking payments, and preparing clients for presales and events.
• Translate venue seating maps into Excel-based tracking documents.
• Manage multiple projects simultaneously with high attention to detail.
• Work with Analytics to ensure timely delivery of reporting.
• Assist in maintaining compliance by proofreading the Entertainment Newsletter and website, testing links, and monitoring inventory.
• Provide occasional support to Communications, including programming the bi-weekly entertainment newsletter using Salesforce tools.
• Thrive in a fast-paced environment while managing tight deadlines and maintaining composure.
• Monitor industry trends and assist with program research and reporting.
• Develop a thorough understanding of the agency's offerings, mission, and vision.
• Demonstrate Momentum's values and perform other duties as assigned.

Skills

Ticketing platforms

Microsoft Office

Organization

Communication

Multitasking

Editing

Detail-oriented

Job description

Momentum Worldwide in New York seeks an Assistant Account Executive to support ticketing and communications for high-profile entertainment clients. You will assist with project management, guest lists, and on-site programming across arts, music, sports, and premium events.

The role emphasizes organization, collaboration with cross-functional teams, and a detail-oriented approach. In-office presence is required thrice weekly as part of Omnicom’s policy, with ongoing client servicing and reporting