Ticketing & Box Office Associate - Flexible Hours

RiverCenter; Columbus (GA); On-site; USD 17,047 - 24,280; Part time

Job summary

RiverCenter is seeking a Ticketing Associate as an Independent Contractor supporting retail and ticketing/Box Office operations. The role demands excellent customer service skills, effective communication, and familiarity with ticketing systems. Duties include assisting customers with purchases, handling cash, and providing support to internal departments.

Ideal candidates should possess a high school diploma or equivalent, with some college education preferred, and are expected to work during flexible hours including weekends and holidays.

Qualifications

• One year of customer service, ticket sales, or clerical work experience required.
• Ability to work flexible hours including evenings, weekends, and holidays.

Responsibilities

• Provide customer service assistance for all ticket purchases.
• Handle accurate cash transactions and daily settlements.
• Guide patrons and upsell during transactions.
• Assist with marketing and other departmental requests.

Skills

Excellent customer service skills

Oral communication skills

Written communication skills

Organizational skills

Problem-solving skills

Education

High school diploma or equivalent

Some college or technical education

Tools

Microsoft Office 365

Ticketing software

Job description

RiverCenter is seeking a Ticketing Associate as an Independent Contractor supporting retail and ticketing/Box Office operations. The role demands excellent customer service skills, effective communication, and familiarity with ticketing systems. Duties include assisting customers with purchases, handling cash, and providing support to internal departments.

Ideal candidates should possess a high school diploma or equivalent, with some college education preferred, and are expected to work during flexible hours including weekends and holidays.