TICKET SELLER - SEASONAL

Sam Houston Race Park; Houston (TX); On-site; USD 14,000 - 19,000; Full time

Job summary

PENN Entertainment seeks an admission clerk for the park to collect money, passes, coupons or tickets and provide friendly, accurate service on site in Houston. The role requires handling cash, accounting for tickets, and supporting park promotions with a strong emphasis on customer interaction.

Candidates should have 1–2 years of money-handling experience, solid cash skills, and good interpersonal communication.

Qualifications

• 1-2 years prior experience handling money.
• Customer service experience — retail skills and phone skills. Cash accountability.
• Good interpersonal and communication skills.
• Cash handling and accurate math skills.
• Ability to remain calm in difficuft circumstances.

Responsibilities

• Provide friendly and knowledgeable customer service.
• Account for turnstile attendance, receipts, passes, coupons or tickets.
• Accurately account for cash.
• Neatly and accurately complete admission clerk till sheets.
• Have a thorough knowledge and understanding of Park promotions and events.
• Assist with Club and other Park promotions.
• Assist other department personnel as assigned.
• Keep work area clean, neat and maintained.
• Attend meetings and training sessions as scheduled.

Skills

Customer service

Cash handling

Cash accountability

Interpersonal communication

Education

High school diploma preferred

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual’s relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members’ financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

Reports to: Guest Relations Supervisor

Primary Purpose: Collect money, passes, coupons or tickets for admission to the Park.

Responsibilities:

• Provide friendly and knowledgeable customer service.
• Account for turnstile attendance, receipts, passes, coupons or tickets.
• Accurately account for cash.
• Neatly and accurately complete admission clerk till sheets.
• Have a thorough knowledge and understanding of Park promotions and events.
• Assist with Club and other Park promotions.
• Assist other department personnel as assigned.
• Keep work area clean, neat and maintained.
• Attend meetings and training sessions as scheduled.

BRING US YOUR BEST.

Education/Certification:

• High school diploma preferred or attending high school.

Work Experience:

• 1-2 years prior experience handling money.
• Customer service experience — retail skills and phone skills. Cash accountability.
• Good interpersonal and communication skills.
• Cash handling and accurate math skills.
• Ability to remain calm in difficuft circumstances.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment.

Equal Opportunity Employer

STARTING SALARY

12.00 PER HOUR