Ticket Seller (Part-Time)

Bon Secours Wellness Arena; South Carolina; On-site; USD 15,000 - 18,000; Part time

Job summary

Bon Secours Wellness Arena in South Carolina is seeking a part-time Ticket Seller to join our box office team. You will provide friendly, efficient service while selling event tickets and helping guests with inquiries and seating options.

Responsibilities include processing transactions in Ticketmaster, handling cash, assisting with digital ticketing, and balancing cash drawers. Applicants must be 18+, have a high school diploma, and at least two years of customer service experience, including

Qualifications

• Minimum age 18 with a High School diploma or equivalent.
• 2 years of customer service experience (including part-time, internships, and volunteer roles).
• 1 year of experience handling cash and processing transactions.
• Comfortable using technology and ticketing systems.

Responsibilities

• Deliver exceptional customer service to guests visiting the ticket office.
• Use the Ticketmaster system to sell tickets and process transactions accurately.
• Address inquiries regarding events, pricing, policies, and seating availability.
• Assist customers with digital ticketing issues, transfers, and account access.
• Perform cash handling, refunds, and balance cash drawers.
• Keep the box office tidy and organized.
• Work reliably in a fast-paced environment with a positive attitude.

Skills

Customer service

Cash handling

Communication skills

Ticketing systems

Education

High School diploma

Tools

Ticketmaster

Job description

The Bon Secours Wellness Arena is seeking dedicated and enthusiastic individuals to fill the role of part-time Ticket Seller. As a key member of our box office team, you will be responsible for providing outstanding customer service while selling tickets for various events hosted at the arena.

Your day-to-day tasks will include utilizing our ticketing system, assisting customers with their ticket inquiries, and handling cash transactions efficiently. If you enjoy working in a fast-paced environment and have a passion for events and customer engagement, we invite you to apply!

Key responsibilities:

• Deliver exceptional customer service to guests visiting the ticket office.
• Use the Ticketmaster system to sell tickets and process transactions accurately.
• Address customer inquiries regarding events, ticket pricing, policies, and seating availability.
• Assist customers with digital ticketing issues, including ticket transfers and account access.
• Perform cash handling responsibilities, including issuing refunds and balancing cash drawers.
• Ensure the box office area is tidy and organized.
• Work efficiently in a high-pressure environment while maintaining a positive attitude.
• Must be at least 18 years of age and possess a High School diploma or equivalent.
• Minimum of 2 years experience in customer service (including part-time, internships, and volunteer roles).
• At least 1 year of experience handling cash and processing transactions.
• Comfortable using technology, including computers and mobile devices; familiarity with ticketing systems is a plus.
• Strong communication skills and a professional demeanor.
• Ability to provide outstanding customer service and effectively manage inquiries.
• Dependable, punctual, and able to work flexible hours, including nights, weekends, and holidays.
• Ability to work collaboratively with colleagues and maintain composure under pressure.

Scheduling - PICK THE SHIFTS (DAYS & TIMES) YOU WANT TO WORK !!!! (must work a minimum 2 shifts per month)

Pay Frequency: Bi-weekly; Direct Deposit required.

Hourly Rate: $11.50 per hour FLSA status: non-exempt

Work Shift:

• Shift: average 4 hours per event
• Minimum: Must be available to work at least 2 shifts every month