Ticket Scanner

ASM Global-SMG; United States; On-site; USD 20,664 - 27,552; Part time

Job summary

ASM Global-SMG is looking for a Ticket Scanner for the Caesars Superdome and Smoothie King Center. Candidates must provide excellent customer service, manage guest admissions, and handle various weather conditions. Applicants should have a high school diploma and preferably 1-2 years of customer service experience. The position requires working nights, weekends, and holidays.

Join our team and contribute to customer satisfaction in a dynamic environment. ASM Global is committed to fostering diversity and encourages underrepresented groups to apply.

Qualifications

• Must be at least 18 years of age.
• Must successfully pass a criminal background check.
• Able to distinguish colors of different credentials.
• Able to work nights, weekends, and holidays as needed.

Responsibilities

• Greet guests with a warm smile and friendly greeting.
• Familiarize yourself with the ticket system and special passes.
• Grant admission to valid ticket holders.
• Deny admission to unauthorized guests.
• Keep lines of guests moving rapidly.

Skills

Excellent communication skills

Ability to read and understand written English

Ability to stand for long periods

Ability to tolerate various weather conditions

Education

High School diploma or equivalent

Job description

ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Ticket Scanner for ASM Global/Caesars Superdome | Smoothie King Center | Champions Square.

Essential Duties and Responsibilities

• Greet each guest with a warm smile and a friendly greeting (i.e., “good afternoon” or “welcome to the Superdome”).
• Familiarize yourself with the ticket system for each event, including special passes or credentials that are to be honored.
• Give general directions, pointing guests to the appropriate area (i.e., “your seats are in the Terrace; please take the escalator to the top-level”).
• Grant admission to each guest who presents a valid ticket, pass, or credential.
• Deny admission to anyone who is unauthorized or without tickets.
• Keep the lines of guests moving rapidly.
• If you see a guest entering the building smoking, advise them that they need to extinguish the cigarette, and smoking is permitted only in designated smoking areas (Gates B, D, F, and H).
• All other duties as assigned.

Qualifications

• Must be at least 18 years of age.
• Must successfully pass a criminal background check.
• Excellent communication skills.
• Able to read and understand written English.
• Able to distinguish colors of different credentials.
• Able to stand for long periods of time, up to 6 hours, and the ability to climb stairs.
• Able to tolerate various weather conditions (i.e., heat, cold, dampness, etc.).
• Able to work nights, weekends, and holidays as needed.

Education and/or Experience

High School diploma or equivalent. 1-2 years customer service or retail experience required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

Note

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Equal Opportunity / EEO Statement

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. Applicants that need reasonable accommodations to complete the application process may contact 504-587-3995.