ADA Facilitator

ASM Global-SMG; United States; On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Equal Opportunity/Affirmative Action employer

Job summary

ASM Global-SMG is seeking an ADA Facilitator to work at the Mercedes-Benz Superdome and Smoothie King Center. This role involves providing mobility assistance to guests with disabilities and ensuring they have a pleasant experience.

The ideal candidate should possess excellent communication skills, extensive knowledge of the venue, and be prepared to work in various conditions. Flexibility for nights, weekends, and holidays is required.

Qualifications

• Must be at least 18 years of age.
• Must successfully pass a criminal background check.
• Extensive building knowledge of the Mercedes-Benz Superdome, Smoothie King Center, and Champions Square.

Responsibilities

• Provide mobility assistance to guests with disabilities.
• Escort guests requiring ticket relocations to the nearest Guest Services desk.
• Deliver lost and found items to Guest Relations Center.

Skills

Excellent communication skills

Knowledge of ADA procedures

Ability to assist guests with mobility

Education

High School diploma or equivalent

Job description

Position

ADA Facilitator

Department

Guest Services

Reports To

Guest Services Staffing Supervisor

Summary

Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an ADA Greeter for Legends Global/Caesars Superdome | Smoothie King Center | Champions Square. Essential duties include providing mobility assistance and escort services to guests with disabilities.

Responsibilities

• Stationed at all entry doors to provide guests with disabilities mobility assistance (via wheelchair) or escort/directional services
• Escort guests requiring ticket relocations to the nearest Guest Services desk or the Box Office (depending on the event)
• Escort guests to the Guest Relations Center to check out a wheelchair or check-in their personal mobility devices (i.e., walker, scooter, wheelchair, etc.)
• Inform guests of amenities near their seating area
• Deliver lost and found items to Guest Relations Center to be logged and secured in a timely manner
• Escort guests back to the entry gate at the end of the event or as needed during the event
• All other duties as assigned

Qualifications

• Must be at least 18 years of age
• Must successfully pass a criminal background check
• Extensive building knowledge of the Mercedes-Benz Superdome, Smoothie King Center, and Champions Square
• Be able to stand for long periods of time as well as carefully maneuver a wheelchair throughout the facilities and crowds
• Must have knowledge of ADA procedures
• Excellent communication skills
• Able to work nights, weekends, and holidays as needed
• Education and/or Experience: High School diploma or equivalent

Physical Demands

Regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

Equal Opportunity

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. Applicants that need reasonable accommodations to complete the application process may contact 504-587-3995.