Ticket Sales Representative - Student

Oklahoma City Community College

Oklahoma City (OK)

On-site

USD 11,365 - 16,186

Part time

14 days+

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Job summary

Oklahoma City Community College is seeking a part-time Ticket Sales Associate (Student). The role supports the Cultural Programs office, handling ticket sales over the phone and in person while delivering excellent customer service.

Hours are arranged around class schedules, up to 25 hours per week, with some evenings and weekends. Prior experience in customer service is preferred and bilingual abilities are a plus.

Qualifications

Proficient in Word and Excel.
Excellent customer service and written/oral communication.

Responsibilities

Staff the Box Office desk during your designated hours.
Process Box Office ticket sales and answer Box Office phone.
Assist at performances to sell tickets and distribute pre-ordered tickets.
Provide information and assistance to faculty, staff, students, and the public about Cultural Programs.
Other duties as assigned.

Skills

Microsoft Office

Active listening

Flexible hours

Professional attire

Communication skills

Customer service

Typing

Attention to detail

Self-motivated

Learn new software

Tools

Ticketing software

Microsoft Office

Job description

Please see Special Instructions for more details.

Current OCCC student with a Federal Work Study award.

Position Information

Position Information (Default Section)

Classification Title

Working Title

Working Title Ticket Sales Representative - Student

Datatel Position ID GLED8FEDWORK1A

Annual Hours

Annual Hours As needed or assigned not to exceed 25 hours per week.

Placement Range

Placement Range $10.00

Position Type

Position Type Student Employee

Job Category

Job Category Work Study

General Description

The Ticket Sales Associate- Student Position is a part-time role for students, focusing on conducting ticket sales transactions over the phone and in person. Responsibilities include providing customer service, answering event-related inquiries, and ensuring a smooth ticket purchasing process. Ideal for students with good communication skills interested in supporting event operations. Other duties assigned by the Box Office and Marketing team.

Reports To

What position(s) reports to this position?

None

Required Knowledge, Skills & Abilities

Proficient computer skills with Microsoft Office Suite (Word, Excel)
Proficient listening skills and ability to institute instructions.
Flexible hours, including evenings and weekends.
Professional attire when working in the office
Professional attitude and demeanor.
Proficient communication skills; written and oral.
Excellent Customer Service skills.
Typing, filing, bookkeeping ability.
Attention to detail.
Self-motivated.
Ability to learn new computer programs quickly, i.e. ticketing software applications.

Physical Demands/Working Conditions

1. GENERAL PHYSICAL REQUIREMENTS :
Light work: The person in this position may occasionally exert up to 20 pounds of force to move objects.
2. PHYSICAL ACTIVITIES :
This position requires the person to frequently move about the Cultural Programs Office, the OCCC theaters, Art Gallery, and campus to perform the essential functions of the position.
This position requires the person to frequently communicate with and listen to customers, vendors, students, staff, faculty, and others to perform the essential functions of the position. Must be able to exchange accurate information in various situations.
This position frequently requires the person to operate a computer, other office equipment and mobile devices to perform the essential functions of the position.
This position requires the person to frequently operate equipment that frequently involves repetitive motions of hands and wrists.
This position requires the person to position self to access equipment, materials, or supplies that may be above head or ground level.
3. VISUAL ACUITY :
This position requires the person to judge, observe and assess the accuracy, neatness, thoroughness of work assigned or to make general observations.
4. WORKING CONDITIONS
This position performs the essential functions in an indoor office setting.

Preferred Qualifications

Bilingual, English/Spanish.
Valid driver's license
Experience in Customer Service or Retail

Required Training

Work Hours

As arranged around the student’s class schedule, Monday through Friday, 9:00 a.m. to 5:00 p.m., not to exceed 25 hours per week.
Some evenings and weekends as assigned.

Department

Cultural Programs

Posting Number

Student, Work Study, Temporary_0402900

Job Open Date

07/24/2025

Job Close Date

Open Until Filled No

HR Contact

Beth Holmes

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.

Job Duties (Duties Assignment Statement)

Staff the Box Office desk during your designated work hours.
Process Box Office ticket sales and answer Box Office phone.
Work some of the performances, when available, to sell tickets before performance starts, answer questions patrons may have, or hand out tickets to people who are picking them up at the performance.
Effectively interact with and provide information and assistance to faculty, staff, students, and the public regarding Cultural Programs programs, services, and operations.
Other duties as assigned.

Job Duties (Safety / Policy & Procedures)

Abide by the policies and procedures published in the Board of Regents Policies and College Policies & Procedures.
Contribute to a safe educational & working environment.
Adhere to established safety and health procedures and practices for the purpose of providing injury and illness prevention for self and others.
Complete quarterly health and safety training pursuant to OCCC’s established safety and health procedures and practices.
Participate in all applicable OCCC emergency, evacuation, shelter in place drills, and be prepared to take action and assist others in taking appropriate action should a health or safety emergency occur.

Supplemental Questions

Required fields are indicated with an asterisk (*).