Ticket Sales Manager, Membership & Premium Seating

Washington Nationals; Washington (District of Columbia); On-site; USD 64,000 - 83,000; Full time

Benefits offered by this job

Paid vacation & sick leave

Holiday breaks

Medical, dental, vision, life and AD&D

401(k) and pension plan

Complimentary Nationals tickets

Employee discounts

Free onsite fitness center

Job summary

Washington Nationals is seeking a Manager, Ticket Sales to lead the Membership Sales team and steward a high‑performing culture. You will coach and develop Account Executives, drive new season ticket sales, and manage strategies for Group Ticket Sales, Premium Seating, and Nightly Suite Rentals.

You will oversee outbound campaigns, pipeline management, and data-driven performance, collaborating with BI, Marketing, and Sales Operations to optimize revenue throughout the season.

Qualifications

• Lead and develop the Membership Sales team to meet revenue goals.
• Coach, interview, onboard, and train Membership Sales Account Executives.
• Maintain pipeline management and performance metrics.
• Collaborate with BI, Sales Operations, and Marketing to maximize revenue.
• Ensure accurate CRM management in Salesforce.

Responsibilities

• Provide day-to-day leadership and development for Membership Sales team.
• Recruit, interview, onboard, train Membership Sales Account Executives.
• Conduct coaching sessions, pipeline reviews, and performance evaluations.
• Establish activity expectations: outbound calls, appointments, tours, and prospecting.
• Drive the organization’s new season ticket sales strategy and full-menu sales.
• Monitor pipelines and forecasting to maintain revenue pacing.
• Identify new business opportunities through prospecting, referrals, events, and networking.
• Collaborate with Director, Ticket Sales and cross‑functional teams to maximize revenue.

Skills

Leadership

Coaching

Sales management

Pipeline management

CRM knowledge

Tools

Salesforce

Job description

Washington Nationals is seeking a Manager, Ticket Sales to lead the Membership Sales team and steward a high‑performing culture. You will coach and develop Account Executives, drive new season ticket sales, and manage strategies for Group Ticket Sales, Premium Seating, and Nightly Suite Rentals.

You will oversee outbound campaigns, pipeline management, and data-driven performance, collaborating with BI, Marketing, and Sales Operations to optimize revenue throughout the season.