Account Executive, Membership Sales

Washington Nationals; Washington (District of Columbia); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Paid vacation and sick leave

Medical, dental, vision, life and AD&D

401(k) and pension plan

Complimentary Nationals tickets

Employee discounts

Onsite fitness center

Job summary

The Washington Nationals are seeking an Account Executive of Membership Sales to plan, organize, direct, and execute sales and retention initiatives.

The role focuses on driving new business revenue through outbound sales of full/partial memberships and hospitality offerings, while maintaining strong client relationships and delivering exceptional service at Nationals Park.

Qualifications

• Experience in outbound membership sales to drive new business.
• Proven ability to build and maintain client relationships.
• Strong prospecting and pipeline management skills.
• Comfort with CRM tools and activity tracking.

Responsibilities

• Drive new business revenue through outbound sales of season memberships and add-ons.
• Contact leads for memberships, group outings, and hospitality offerings.
• Build and maintain relationships with current and prospective clients via proactive outreach.
• Participate in events and initiatives to drive new business and engagement.
• Meet or exceed activity and revenue targets set by leadership.
• Maintain accurate records of client interactions and sales opportunities in the CRM.
• Fulfill game-day responsibilities and assist at sales tables as needed.
• Represent the Nationals at events to promote ticket opportunities.

Skills

Outbound sales

CRM usage

Relationship building

B2B sales

Tools

CRM system

Job description

Reporting to the Director of Ticket Sales, the Account Executive of Membership Sales' responsibilities include the planning, organizing, directing, controlling and execution of the company's sales and retention initiatives.
The goals of the position are to achieve optimum ticket sales volume, and ensure the desired sales results, while performing the following duties: The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Essential Duties And Responsibilities

• Drive new business revenue through the outbound sales of full season, half season, and partial plan NATS Plus Memberships.
• Contact leads for new season ticket memberships, group outings, and premium hospitality offerings, including daily suite rentals.
• Build and maintain relationships with current and prospective clients through proactive outreach, including but not limited to outbound calls, face-to-face appointments, and ballpark tours.
• Participate in sales events and initiatives designed to drive new business and engage prospective clients.
• Consistently meet or exceed daily and weekly outbound activity and touchpoint goals as set forth by the Manager, Ticket Sales.
• Achieve weekly self-prospecting targets with an emphasis in B2B and corporate sales.
• Meet and exceed monthly and annual sales targets as established by the Manager, Ticket Sales.
• Deliver exceptional customer service both over the phone and in person at Nationals Park, ensuring a first-class experience for all fans and partners.
• Represent the Washington Nationals with professionalism, demonstrating strong communication skills and the ability to engage effectively across all levels of the organization.
• Achieve monthly performance benchmarks in activity, productivity, and revenue as defined by Ticket Sales and Service leadership.
• Maintain accurate records of all client interactions, touchpoints, and sales opportunities within the organization’s CRM system to ensure data integrity and follow-up accuracy.
• Nurture and manage an accurate sales pipeline to ensure visibility and accountability throughout the sales process.
• Fulfill assigned game day responsibilities, including client visits, assisting at sales tables, and responding to inbound inquiries.
• Participate in key year-round fan engagement events as assigned by Ticket Sales and Service leadership.
• Represent the Washington Nationals at offsite community and networking events to promote ticket opportunities and enhance brand presence.
• Perform other duties as assigned.

Compensation

The projected wage rate for this position is $20.67 per hour. This position is also eligible for commission based on the Ticket Sales & Service incentive program. Actual pay is based on several factors, including but not limited to the applicant’s: qualifications, skills, expertise, education/training, certificates, and other organization requirements. Starting salaries for new employees are frequently not at the top of the applicable salary range.

Benefits

• Paid vacation and sick leave, paid holidays throughout the year and a holiday break in December
• Medical, dental, vision, life and AD&D insurance
• Short- and long-term disability insurance
• Flexible spending accounts
• 401(k) and pension plan
• Access to complimentary tickets to Nationals home games
• Employee discounts
• Free onsite fitness center

Equal Opportunity Employer

The Nationals are dedicated to offering equal employment and advancement opportunities to all individuals regardless of their race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, disability, or any other protected characteristic under applicable law.