Ticket Sales Clerk Monarch Mountain Ski Resort

Fremont Economic Development Corp.; Salida, Northern (CO, KY); Hybrid; USD 20,000 - 29,000; Full time

Benefits offered by this job

Monarch Season Pass

Job summary

Monarch Mountain is seeking a Ticket Sales Clerk for a winter seasonal role in a slope-side office environment. You will perform fast-paced lift ticket sales, provide excellent guest service, and stay knowledgeable about mountain happenings to assist guests with questions and directions.

Ideal candidates are punctual, reliable, and able to handle cash, operate basic computer systems, and work independently or as part of a team. Shifts include mornings, evenings, weekends, and holidays.

Qualifications

• High School Diploma or GED required.
• US work authorization or legal work permit.
• Able to work at elevations up to 12,000 feet and in severe weather.

Responsibilities

• Sell lift tickets accurately and efficiently with a friendly, courteous approach.
• Stay informed about mountain offerings to assist guests with questions and directions.
• Maintain the ticket window and surrounding areas in a neat, organized, professional state.
• Collaborate with Monarch departments to deliver exceptional service.
• Other duties as assigned.

Skills

Customer service

Cash handling

Communication skills

Computer literacy

Team player

Education

High School Diploma or GED

Job description

The Guest Experience Division is a fun and exciting way to join the ski industry and the Monarch family. This division is an upbeat, customer focused environment that provides opportunities to earn while still getting to play in the mountains. Enjoy a slope-side office environment while enjoying the perks of your complimentary Monarch Mountain season pass. The Ticket Sales Clerk should be enthusiastic about working in a fast-paced sales and customer service environment. Excellent communication, attention to detail, customer service, cash handling, and ability to work in an office environment are a must.

ESSENTIAL DUTIES:

The Ticket Sales Clerk responsibilities include, but are not limited to the following:

• Conduct accurate and efficient sales of lift tickets in a friendly, courteous, and expeditious manner so that each guest receives excellent and personalized service.
• Stay knowledgeable of all mountain happenings and products to assist guest with questions, bookings, and correct directions.
• Maintain the ticket window and surrounding areas so that they remain neat, clean, stocked and well organized for a professional presentation at all times.
• Work as a team with other Monarch Department to provide exceptional service.
• Other duties as assigned. This job summary is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations.

PERSONAL ATTRIBUTES:

• Ability to maintain a good attitude and professional appearance and work well with guests and other employees.
• Must be punctual and reliable.
• Ability to provide excellent customer service.
• Requires a working knowledge of basic computer systems and the ability to learn new software.
• Must be able to work as an individual and as a team.
• Ability to take direction and follow procedures.
• Professional appearance.
• Can handle fast paced and high-pressure environment.
• Excellent communication skills.
• Is flexible with hours and days of work. Can work any hours during the business day including mornings, evenings or split shifts, and any days of the week (including weekends and holidays)

JOB REQUIREMENTS:

• Legal citizen of the United States or possess other proper work permit authentication.
• High School Diploma or GED required, college degree preferred.
• Requires working at high elevation (up to 12,000'), with extended exposure to adverse weather conditions, such as severe cold, heavy snowfall, rain, strong winds and intense sun.

JOB TYPE: Winter Seasonal

COMPENSATION AND BENEFITS:

• Compensation: Begins at $18 per hour , actual pay will be adjusted based on experience/length of service
• Benefits: Monarch Season Pass and many more! (Reference the employee handbook and department manual for explanation of additional benefits)

JOB POSTING DEADLINE: October 31, 2026

This Job Description is not an employment contract. This position is "at-will," which means that Monarch may terminate an employee who holds this position at any time, with or without "cause," and with or without notice. Similarly, an employee who holds this position is free to resign at any time. Monarch requests a courtesy two-week advanced notice of intent to resign. Individuals with disabilities that seek reasonable accommodation(s) to allow them to perform the essential functions of this position should contact the Human Resource Manager to initiate an interactive process to determine whether an accommodation is appropriate and reasonable given all circumstances presented.

**Disclaimer: The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned to the employee, time to time; the scope of the job may change as necessitated by business demands.