Base Services Staff Monarch Mountain Ski Resort

Fremont Economic Development Corp.; Salida, Northern (CO, KY); Hybrid; USD 20,000 - 29,000; Part time

Benefits offered by this job

Monarch Season Pass

Employee discounts

Job summary

Monarch Mountain is hiring for the Base Area Services Staff to help guests in the parking lot, support events, and keep base area clean and safe. The role requires physical effort, the ability to work outdoors in high elevation, and a friendly, team-oriented attitude.

Responsibilities include directing traffic, operating shuttle vehicles, and coordinating with other departments while providing excellent guest service. Benefits include a Monarch Season Pass and more.

Qualifications

• High School diploma or GED required; college degree preferred.
• Legal US work status and valid driver’s license required.
• Ability to lift up to 90 lbs and perform physically demanding tasks.

Responsibilities

• Direct vehicle traffic in parking areas and assist guests with directions.
• Operate shuttle vehicles to transport guests to satellite parking areas.
• Maintain safety, cleanliness, and snow/ice control in the base area.
• Assist with events and lost-and-found coordination.
• Provide friendly guest service and support across shifts.

Skills

Customer service

Teamwork

Adaptability

Education

High School diploma or GED

Tools

Driver's license

Job description

The Base Area Services Department is a fun and exciting way to join the on-mountain ski industry and the Monarch family. This department is an upbeat, active, and outdoor department that provides opportunities to earn and play in the mountains. Enjoy the on-mountain working environment then the perks of your complimentary Monarch Mountain Season Pass. The Base Services Staff ensures that visitors to Monarch have a pleasant and personable experience from the time they drive into the parking lot; their responsibilities include parking and assisting guests with their vehicles, snow removal around the base area, and assisting with events.

ESSENTIAL DUTIES:

The Base Area Services Staff responsibilities include, but are not limited to the following:

• Setup signs, cones, barriers…etc. in the parking lot(s).
• Direct vehicle traffic in the parking lot so that travel lanes are kept clear and vehicles are parked efficiently, maximizing the space available for guest parking.
• Assist guests with vehicle issues, to include though not limited to jump starts, tows, air, gas, locked keys…etc. Communicate with Slope Maintenance when vehicles require being left overnight.
• Operate company shuttle vehicles to transport guests to and from satellite parking areas.
• Assist with special events.
• Keep areas in and around the base area safe, neat, orderly, and snow and ice free.
• Maintain picnic tables and pick up trash on the mountain and base area.
• Greet and assist guests with knowledgeable directions and answers to questions.
• Assist Patrol with base area and on-mountain speed control, sweeps, setting fence and gear recovery as necessary.
• Coordinate with the Ticket Sales department in the organized storage and retrieval of lost and found items.
• Other duties as assigned. This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations.

PERSONAL ATTRIBUTES:

• Ability to maintain a good attitude and professional appearance, and work well with guests and other employees.
• Awareness of surroundings and the ability to identify and respond to situational needs.
• Ability to maintain a good attitude and work well with other employees as a team.
• Ability to take direction and follow procedures.
• Can handle fast paced and high-pressure environment.
• Is honest, dependable and hardworking.
• Is flexible with hours and days of work. Can work any hours during the business day including mornings, evenings or split shifts, and any days of the week (including weekends and holidays

JOB REQUIREMENTS:

• Legal citizen of the United States or possess other proper work permit authentication.
• A valid driver’s license and good, company insurable driving record required.
• High School diploma or GED is required; a college degree is preferred.
• Ski/ride at an intermediate level.
• Must be able to perform heavy lifting (90 lbs.) and shoveling on a daily basis.
• Requires standing, walking on uneven, slippery surfaces, bending, twisting, reaching and climbing.
• Must be able to stop, turn, change directions suddenly, adapt to uneven, varying intermediate terrain, and move in both directions on skis or snowboard.
• Requires working at high elevation (up to 12,000’), with extended exposure to adverse weather conditions, such as severe cold, heavy snowfall, rain, strong winds and intense sun.

JOB TYPE: Winter Seasonal

COMPENSATION AND BENEFITS:

• Compensation: Proposed hiring rate starts at $18.00 (actual pay will be adjusted based on experience).
• Benefits: Monarch Season Pass and many more! (Reference the employee handbook and department manual for explanation of additional benefits)

JOB POSTING DEADLINE : November 1, 2026.

This Job Description is not an employment contract. This position is “at-will,” which means that Monarch may terminate an employee who holds this position at any time, with or without “cause,” and with or without notice. Similarly, an employee who holds this position is free to resign at any time. Monarch requests a courtesy two-week advanced notice of intent to resign. Individuals with disabilities that seek reasonable accommodation(s) to allow them to perform the essential functions of this position should contact the Human Resource Manager to initiate an interactive process to determine whether an accommodation is appropriate and reasonable given all circumstances presented.

**Disclaimer: The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned to the employee, time to time; the scope of the job may change as necessitated by business demands.