Ticket Fulfillment Lead - Inventory & Receiving

Victory Live, Inc.; Atlanta (GA); Sur place; USD 48 000 - 64 000; Plein temps

Résumé du poste

Victory Live, Inc. in Buckhead, Atlanta seeks a Ticket Fulfillment Manager to oversee receiving, verification and processing of electronic tickets, barcodes and inventory.

You will ensure accurate documentation, maintain inventory records, and coordinate with purchasing, operations and vendors to keep workflows efficient. The role requires attention to detail, strong organizational and communication skills, and the ability to lead a small team in a fast-paced environment including weekends or

Qualifications

• 2+ years of experience in ticketing, inventory operations, fulfillment, data processing, or a related field.
• Previous supervisory or team leadership experience preferred.
• Prior experience in sports or live entertainment ticketing preferred.
• Strong attention to detail with a high level of accuracy.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office or similar business software.

Responsabilités

• Manage daily receiving operations for electronic tickets, barcodes, merchandise, and inventory.
• Receive and verify electronic tickets, barcode information, purchase orders, packing slips, and other docs.
• Scan, upload, enter, and accurately process barcodes and electronic ticket information into company systems.
• Confirm quantities, item descriptions, ticket information, and details against PO and receiving docs.
• Identify and resolve discrepancies, including missing, duplicate, damaged, or incorrect tickets and inventory.
• Maintain accurate records of all received items and ensure transactions are completed promptly.
• Coordinate with purchasing, inventory control, operations, vendors, and other departments regarding shipments and electronic ticket files.
• Monitor electronic ticket and barcode queues to ensure timely processing.
• Establish and maintain organized procedures for digital and physical receiving documentation.
• Train, supervise, and schedule receiving staff as needed.
• Monitor employee performance and ensure procedures and policies are followed.
• Perform regular audits to identify errors and maintain inventory accuracy.
• Research and resolve receiving and inventory discrepancies.
• Maintain confidentiality and security of electronic ticket information and company data.
• Identify opportunities to improve receiving processes, accuracy, efficiency, and workflow.
• Prepare receiving reports and communicate issues or trends to management.

Connaissances

Supervisory experience

Attention to detail

Organizational skills

Analytical thinking

Communication skills

Multitasking

Outils

Microsoft Office

Inventory software

Description du poste

Victory Live, Inc. in Buckhead, Atlanta seeks a Ticket Fulfillment Manager to oversee receiving, verification and processing of electronic tickets, barcodes and inventory.

You will ensure accurate documentation, maintain inventory records, and coordinate with purchasing, operations and vendors to keep workflows efficient. The role requires attention to detail, strong organizational and communication skills, and the ability to lead a small team in a fast-paced environment including weekends or