Ticket Checker

Big Sky Resort; Big Sky (MT); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Free All Mountain Ski Pass

Discounted tickets for others

Discounted rentals with lesson

25-50% off F&B and Retail

Team Member Housing eligibility

Lodging discounts for friends/family

Cross Country Ski Trail Pass

Wellness Day and PTO eligibility

Monthly team events

Job summary

Big Sky Resort is seeking energetic Ticket Checkers to assist guests, scan lift tickets, and guide visitors across the mountain. You’ll rotate between base areas and on-mountain locations, sharing up-to-date mountain information and ensuring smooth line flow.

Ideal candidates have strong communication, a customer-service mindset, and a willingness to learn. Skiing or riding ability is a plus, but not required, and you’ll work outdoors in all winter conditions as part of a collaborative team.

Qualifications

• Prior guest service experience is a plus.
• Strong communication and problem-solving skills are essential.
• Skiing/riding ability is helpful but not required; willingness to learn is required.
• Comfort working outside in all weather and environments.

Responsibilities

• Greet guests and assist at base areas and lift access points.
• Scan tickets, troubleshoot access issues, ensure smooth line flow.
• Rotate through mountain locations based on skiing/riding ability.
• Share up-to-date information on Big Sky Resort products, terrain, conditions, events.
• Communicate with Lift Operations, Ski Patrol, Maintenance, and Mountain Services teams.
• Answer guest questions in person and on radio; maintain professionalism.

Skills

Guest service

Communication

Problem-solving

Skiing or riding ability

Willingness to learn

Outdoor work in winter

Dependable

Team-oriented

Job description

Overview

Do you love being on the mountain and sharing that stoke with others? Ticket Checkers are the friendly faces guests interact with as they navigate lift lines, base areas, and terrain across Big Sky. In this outdoor role, you’ll be responsible for scanning lift access, managing lines, sharing mountain info, and helping guests have a smooth, enjoyable day. Whether you're on foot or riding between locations, you'll act as a vital link between Mountain Services and our guests.

This is an incredible opportunity if you're excited to ski or ride daily and want to contribute to an unforgettable guest experience. Intermediate skiing or riding skills are a plus, but not required—just bring the energy and willingness to learn.

Responsibilities

• Greet and assist guests at base areas and on-mountain lift access points
• Scan lift tickets and passes, troubleshoot access issues, and ensure smooth line flow
• Rotate through various mountain locations based on your skiing/riding ability
• Share up-to-date knowledge about Big Sky Sports products, mountain terrain, conditions, and events
• Communicate frequently with Lift Operations, Ski Patrol, Maintenance, and Mountain Services team
• Answer guest questions promptly and politely in-person and over the radio
• Assist with corral setups, signage, and minor trail fencing adjustments
• Work independently and as part of a team, even in harsh winter conditions

Physical Aspects

• Pull sleds with equipment (up to 35 lbs)
• Set up/tear down fencing and gantries (2-25 lbs)
• Work outdoors in cold, snowy, and windy conditions for extended periods

Qualifications

• Previous guest service experience is a plus
• Strong communication and problem-solving skills
• Skiing or riding ability is helpful; willingness to learn is required
• Comfortable working outside in all weather
• Must be dependable, team-oriented, and enthusiastic about Big Sky Resort

All full time seasonal team members can enjoy the following benefits:

• FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
• Discounted vouchers for skiing at Big Sky Resort for friends and family
• Discounted ski/snowboard rentals with a free team member lesson
• 25%-50% off F&B and Retail at all Boyne outlets
• Eligibility for affordable Team Member Housing
• Lodging discounts for friends and family
• Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
• Wellness Day and Eligibility for PTO
• Monthly team member events