Ticket Checker

Sugarloaf Mountain Corporation; Town of Montana (WI); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Free All Mountain Ski Pass

Discounted tickets for friends and 가족

Team member housing opportunities

Wellness Day

Monthly team events

Job summary

Sugarloaf Mountain Corporation seeks enthusiastic Ticket Checkers to greet guests and monitor lift access at Big Sky. You will scan passes, manage lines, and share mountain information while moving between locations based on skiing or riding ability.

Ideal candidates enjoy guest service, are dependable, and comfortable working outdoors in winter conditions. Training and a supportive team environment are provided.

Qualifications

• Guest service experience is a plus.
• Strong communication and problem-solving skills.
• Willingness to learn and adapt in a dynamic outdoor setting.
• Comfortable working outside in cold weather.

Responsibilities

• Greet and assist guests at base areas and lift access points.
• Scan tickets, troubleshoot access issues, and maintain smooth lines.
• Navigate between locations based on skiing/riding ability.
• Share up-to-date information on Big Sky Sports products and events.
• Collaborate with Lift Operations, Ski Patrol, Maintenance, and Mountain Services teams.
• Answer guest questions in person and via radio.

Job description

Overview

Do you love being on the mountain and sharing that stoke with others? Ticket Checkers are the friendly faces guests interact with as they navigate lift lines, base areas, and terrain across Big Sky. In this outdoor role, you'll be responsible for scanning lift access, managing lines, sharing mountain info, and helping guests have a smooth, enjoyable day. Whether you're on foot or riding between locations, you'll act as a vital link between Mountain Services and our guests.

This is an incredible opportunity if you're excited to ski or ride daily and want to contribute to an unforgettable guest experience. Intermediate skiing or riding skills are a plus, but not required-just bring the energy and willingness to learn.

Responsibilities

• Greet and assist guests at base areas and on-mountain lift access points
• Scan lift tickets and passes, troubleshoot access issues, and ensure smooth line flow
• Rotate through various mountain locations based on your skiing/riding ability
• Share up-to-date knowledge about Big Sky Sports products, mountain terrain, conditions, and events
• Communicate frequently with Lift Operations, Ski Patrol, Maintenance, and Mountain Services team
• Answer guest questions promptly and politely in-person and over the radio
• Assist with corral setups, signage, and minor trail fencing adjustments
• Work independently and as part of a team, even in harsh winter conditions

Physical Aspects:

• Pull sleds with equipment (up to 35 lbs)
• Set up/tear down fencing and gantries (2-25 lbs)
• Work outdoors in cold, snowy, and windy conditions for extended periods

Qualifications

• Previous guest service experience is a plus
• Strong communication and problem-solving skills
• Skiing or riding ability is helpful; willingness to learn is required
• Comfortable working outside in all weather
• Must be dependable, team-oriented, and enthusiastic about Big Sky Resort

All full time seasonal team members can enjoy the following benefits:

• FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
• Discounted vouchers for skiing at Big Sky Resort for friends and family
• Discounted ski/snowboard rentals with a free team member lesson
• 25%-50% off F&B and Retail at all Boyne outlets
• Eligibility for affordable Team Member Housing
• Lodging discounts for friends and family
• Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
• Wellness Day and Eligibility for PTO
• Monthly team member events