Ticket Center Assistant (Current and Anticipated Future Openings)

Uasys; Fayetteville (AR); On-site; USD 13,000 - 18,000; Full time

Job summary

University of Arkansas is seeking a dependable Ticket Center Assistant to support ticket center staff during athletic events. You will help during football games, basketball, baseball, and other events, ensuring smooth operations and a positive customer experience.

The role requires a high school diploma, the ability to work weekends and weeknights, and strong communication and multitasking skills. The department emphasizes reliability, teamwork, and exceptional service to fans and staff.

Qualifications

• The formal equivalent of a high school diploma.
• Must be 18 years of age or older.
• Cash handling experience preferred.
• Basic computer skills required.

Responsibilities

• Assist ticket center staff during athletic events.
• Work home football games, and most home men’s and women’s basketball games and baseball games.
• Maintain collegial, harmonious working relationships with others.
• Ensure regular, reliable attendance and punctuality.

Skills

Customer service

Communication

Multi-tasking

Detail-oriented

Education

High school diploma

Tools

Basic computer skills

Job description

Closing Date: 12/31/2026

Workstudy Position: No

Job Type: Temporary (Fixed Term)

Sponsorship Available: No

Institution Name: University of Arkansas, Fayetteville

Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations.

The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.

If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu): Request an Accommodation. Applicants are required to submit a request for each position of which they have applied.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.

Department: Ticket Office Hourly Support

Department's Website: https://arkansasrazorbacks.com/

The Ticket Center Assistant will provide ticket center staff with assistance in the Razorback Ticket Center. The Ticket Center Assistant will provide ticket center staff with assistance during athletic events, including events held on weeknights, weekends, and over University of Arkansas designated breaks. The Ticket Center Assistant must be able to work all home football games, most home men’s and women’s basketball games and baseball games. Other select events will include Volleyball, Soccer, Indoor/Outdoor Track and Field, Gymnastics and Softball, as well as other events held in University of Arkansas athletic facilities. Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Qualifications

Minimum Qualifications

• The formal equivalent of a high school diploma
• Must be 18 years of age or older

Preferred Qualifications

• Cash handling experience
• Basic computer skills

Knowledge, Skills, and Abilities (KSAs)

• Ability to communicate with customers
• Ability to multi-task while providing excellent customer service
• Ability to be detail-oriented

Additional Information

Please Note: This posting will be used to collect applications to fill current openings as well as anticipated future openings. Future openings are anticipated but not guaranteed. This posting will expire on the posting end date indicated. Applicants wishing to be considered after this date must reapply.

Pre-employment Screening Requirements

Criminal Background Check, Financial Credit Check, Sex Offender Registry

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity, educational excellence and unparalleled access for all.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All Application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Salary Information: $11.00 per hour

Required Documents to Apply

• Cover Letter/Letter of Application
• List of three Professional References (name, email, business title)
• Resume

Optional Documents

• Proof of Veteran Status

Recruitment Contact Information

Pete Heim, Associate Athletic Director of Ticket Operations & Sales - [e-mail]

Benefits Eligible: No